HelloShift | Staff Collaboration

HelloShift is modern messaging for hotels that offers staff collaboration, guest messaging, and website chat all in one winning app. HelloShift connects hotel teams across buildings, floors, shifts, and departments, and hoteliers rated HelloShift Staff Collaboration #1 at the HotelTechAwards (2018 and 2019).

Use HelloShift’s Staff Collaboration for notes, tasks, checklists, service recovery, preventive maintenance, lost and found, sales, wait lists, wikis, and more. Front desk agents use HelloShift in a browser window, meaning there’s nothing to install, and staff on the move like managers and maintenance can also use HelloShift’s mobile app (iOS and Android). HelloShift’s alerts and reports hold staff accountable and keep managers informed, and you can upgrade to add guest messaging in the same app.


  • Connect your team across shifts, departments, and geography with a modern interface
  • Remove language barriers with in-app translation
  • Gain real-time visibility as staff complete tasks and checklists
  • Maintain rooms and assets with preventive maintenance, deep cleaning, and inspection
  • Handle guest packages and track lost & found items easily
  • Close more deals by making your entire staff a member of the sales team with Sales CRM

Mews package

Can only be integrated by users on the Professional plan or the Enterprise plan.


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