The Mews Blog

Industry (5)

We Need to Talk about Payments: download your free guide


17 Feb 2022

How many payment methods do you accept at your hotel? Do you know your 3DS from your NFC? If these questions leave you scratching your head, it’s...

Why should hotels offer flexible payment options?


16 Feb 2022

Hotel payment options are constantly evolving and as people move more and more towards mobile-first reservations, it’s important to have flexibility...

What makes great customer service? Let's ask the Best Receptionist in France


15 Feb 2022

What makes an amazing guest experience? We talk a lot about how the right technology and automation means that hotel staff will have more time to...

The Leading Hotels of the World choose Mews as an official partner


14 Feb 2022

There are few things more exciting in the world of hospitality when two of the most exciting brands get together, and that’s exactly what happened...

Living with staff shortages: how to run a property with a reduced team


10 Feb 2022

Unless you’ve been living under a rock blessed with an abundance of eager workers, you’ll have noticed that there’s a hospitality shortage right now....

Unfold unpacked: build your perfect tech stack


1 Feb 2022

With so much hospitality tech around, it can be difficult to know where to start. But it’s not something you can afford to ignore: building a...

January’s new Mews integrations


31 Jan 2022

January can sometimes be a slow start to the year. We’re all still stuffed from the festive break and we need to remember exactly what it was we were...

What are the biggest security threats to hotel payments?


28 Jan 2022

Seeing as hotels handle a lot of sensitive information including credit card numbers, addresses, ID numbers and more, keeping this information safe...

10 best measures and practices for online payments in hotels


27 Jan 2022

There is a lot to consider for online payment security methods in hotels in order to avoid security risks and data breaches.

What are the hotel payment tools with the biggest variety of payment options?


26 Jan 2022

When looking for hotel payment tools, it’s important to look for the software that offers the widest variety of payment options so that you can be...

Unfold unpacked: our vision for hospitality


25 Jan 2022

What does the future of Mews look like? And what does the future of hospitality look like? In effect, this is the same question, so we took a deep...

How to book a hotel without using a credit card?


21 Jan 2022

While making a hotel booking without a credit card is not necessarily the norm (yet), it’s important for your property to be ready for all kinds of...

Why should your hotel use a smart payment system?


19 Jan 2022

Having a good system for processing payments is perhaps one of the most overlooked elements that can help streamline operations in the hospitality...

5 essential features of an automated hotel payment system


18 Jan 2022

The possible features of a hotel payment system are endless. They range from security options to types of payment methods, pre-authorizations,...

Rethinking spaces with Mews: long stay accommodation


17 Jan 2022

Long stays have become one of the biggest trends in hospitality during the last two years. In their Report on Travel & Living, Airbnb mentions the...

8 best hotel payment processing software in 2022


14 Jan 2022

If you’re looking for the best payment processing software, there’s a lot to keep in mind. Some important things to consider are the security...

Unfold unpacked: winning the booking


11 Jan 2022

Session three of Mews Unfold was a deep dive into Winning the Booking: Industry Forecasts. Our expert panel considered important questions about...

How to reduce your hotel's OTA commissions


5 Jan 2022

Oh no, not another blog about OTAs, I hear you cry. Well, yes. And with good reason. Under 30s make over 80% of their travel bookings online, with...

Becoming a product-led business: tips from a CPO


28 Dec 2021

After I started mentoring on Plato HQ, I realized how many companies forget why they exist. If I ask mentees to describe their company’s vision, many...

(Re)building product teams: insights from recent recruitment


21 Dec 2021

The hospitality industry was one of the hardest hit during the 2020 lockdowns, and the effects of this are still being felt today, at the end of...

How to automate the hotel customer journey to increase guest loyalty


20 Dec 2021

There’s never been a better time to automate customer journeys in order to increase guest loyalty. The digital age has brought us an endless supply...

How can hotels generate more revenue from the pre-arrival stage?


17 Dec 2021

The pre-arrival stage in hotels is one of the key points during the customer journey that hoteliers can capitalize on to generate more revenue. This...

The power of context in product management


16 Dec 2021

Everyone in the world of modern product management is talking about empowered product teams. Every reasonable company wants them, every product...

Best hotel booking engines in 2022


15 Dec 2021

There’s a lot to keep in mind when looking for the best booking engine for hotels. A booking engine essentially acts as a shopping cart for your...

Unfold unpacked: rethinking the industry


14 Dec 2021

Session two of Unfold was a discussion around Hospitality Tomorrow: Rethinking the Industry. We recruited four of the biggest brains we could find to...

The most important features of a hotel booking engine


10 Dec 2021

According to a study by Statista, 65% of revenue in the global tourism market comes from online sales channels. With the ever-rising prevalence of...

Unfold unpacked: five trends in hospitality


9 Dec 2021

Mews Unfold 2021 may be over, but the insights live on. If you missed any of our two-day hospitality extravaganza, you can wipe away those tears:...

Rethinking spaces with Mews: parking


7 Dec 2021

For a property to fully maximize its revenue, you need to utilize its space in the most efficient way. This sounds simple, but historically it hasn’t...

The rise of digital nomads: remote work and changing travel patterns


30 Nov 2021

I’d be very surprised if this is the first time you’re hearing about digital nomads. Just like hybrid working, staycations, and all things...

Impressions from FHT: five trends we noticed


23 Nov 2021

Although returning to in-person events this year has been overwhelmingly positive, there occasionally hasn’t been quite the same buzz or footfall...

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