Guestfolio, a solution by Cendyn Hospitality Cloud is a comprehensive guest engagement and marketing platform Designed specifically for independent and boutique hotels. With Guestfolio you can personalize the guest experience with transactional communications delivered automatically throughout the travel journey. Guestfolio CRM is the hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With the guest profile at the heart of what Guestfolio does, hoteliers can personalize the reservation experience, gain insights on their guests, use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings.

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