Marketplace Customer management HelloShift | Staff Collaboration

HelloShift | Staff Collaboration

HelloShift is modern messaging for hotels - staff collaboration, guest messaging, and website chat in one winning app. Hoteliers rated HelloShift Staff Collaboration #1 in the HotelTechAwards (2018 & 2019). HelloShift connects hotel teams across buildings, floors, shifts, and departments. Hoteliers use HelloShift’s staff collaboration for notes, tasks, checklists, service recovery, preventive maintenance, lost and found, sales, wait lists, wikis, and more. Front desk agents use HelloShift in a browser window - there’s nothing to install. Staff on the move like managers and maintenance also use HelloShift’s mobile app (iTunes & Android). HelloShift’s alerts and reports hold staff accountable and keep managers informed. Upgrade to add guest messaging in the same app.

  • Connect your team across shifts, departments, and geography
  • Use a familiar Facebook-like interface everyone knows
  • Remove language barriers with in-app translation
  • Gain real-time visibility as staff complete tasks and checklists
  • Maintain rooms and assets with preventive maintenance, deep cleaning, and inspection
  • Quickly search & print records to adhere to brand standards
  • Handle guest packages and track Lost & Found items easily
  • Close more deals by making your entire staff a member of the sales team with Sales CRM
  • Monitor multiple portfolio hotels through one login with integrated reporting
  • Upgrade to add guest messaging in the same app