HiJiffy

HiJiffy built a game-changing all-in-one communication platform for hotels, where the main product is a chat widget installed on the hotel's website that replies automatically to more than 60% of the queries and helps guests in the booking process. HiJiffy's chatbot is designed with a decision tree that guides visitors through the most common questions and concerns. With HiJiffy's direct integration with MEWS, users can choose a room from those available, cancel reservations, change dates and send tasks to the right department, directly through chat.

Features
  • Automatically reply to 60% of booking-related questions from your guests with accuracy
  • Easily manage availability for selected dates
  • Send reservation-related tasks to relevant department directly via chat