Howazit’s holistic, customer centric and mobile-first approach has given birth to a smart and simple end-to-end customer communication platform. Our suite of products is available to use as a whole or as independent modules that allow you to communicate with customers to enhance not just customer satisfaction but loyalty, engagement and sales.
Chat-Like Feedback Collection
Encourage customers to review your business anywhere, leading to better and higher ratings in app stores and on review sites!
Personalized information on the go
Provide your customers with a personalized, branded mobile web app with all of the information they need. Your customers get WiFi passwords, the best restaurants around, event information, product manuals and more—all without downloading a thing!
Encourage customers to initiate a conversation with you, the way they are used to – simple live chat (no download). Enable them to use pictures, videos and emojis to communicate in order to make sure that what is important to them is communicated to you and not splashed out to the world
- Search for all reservation updated since last time requested
- Get all reservation and customer data and upload to Howazit
- Based in the reservation status - Howazit trigger is activated for the relevant business case (flow)
- Customer is engaged based on the rules defined
You need to have a contract with this integration partner before you connect this integration to your Mews account.See Plug and play integrations