This video gets you started with completing your account profile, how to change your profile image, how to change or reset your password and we will review some security settings including face recognition.
You can build all chargeable products and services with a large number of flexible options. Products are important for both the reception team to be able to post charges on guest bills, but also to allow guests to order services from their personal smartphones.
In Mews you can create rates that are linked to promotional codes, allowing guests on your website to redeem exclusive deals, only bookable with you. You can also create Corporate and Travel Agents rates, which allow you to link private rates to company accounts.
In Mews it’s possible to link certain products to reservations automatically via Product Rules. These rules create a link between a rate and a product the moment a booking is made so that any booking made for a particular rate, will automatically include that item. Traditionally, this is also referred to as “Packages”.
The activity report is a great tool for anyone who wishes to analyse the operations of the hotel. It’s a graphical display, by day-of-the-week and by the hours in the days, to help analyse your operational hotspots. Have a look at this video to understand how to track check-in and checkout, housekeeping and booking creation.
This video introduces you to Mews Power BI, what it is, how to login and navigate around the system. More detailed information on each report is covered in separate videos.