Software per la gestione degli ospiti in hotel

Il modo più intelligente di gestire gli ospiti

Grazie agli approfondimenti basati sull'intelligenza artificiale e alle comunicazioni automatizzate, Mews ti aiuta a riconoscere ogni ospite, a personalizzare ogni soggiorno e a costruire una fedeltà che dura nel tempo.
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Understand your guests. Bring stay history, preferences and spend together into a single 360° guest profile. Faster check-ins, better service, no more “remind me who you are.”
Get the latest insights. No more duplicates or messy records. Our Match and Merge feature cleans your database automatically, so staff work with accurate, up-to-date guest insights.
Make communications yours. Keep communications polished and proactive, from check-in emails to last-minute texts, with branded templates and automated reminders.

Conosci ogni ospite a colpo d'occhio. Un profilo pulito, meno duplicati e un servizio che sembra personale fin dal primo saluto.

Un profilo, zero congetture

Un profilo dorato dell'ospite riunisce tutto, in modo che il tuo staff possa offrire un servizio di livello VIP con un semplice sguardo.
Smiling elderly woman with short, gray hair and glasses, wearing a black sweater with white detailing, standing against a gray wall.
Young man with curly blond hair in a dark blazer crossing his arms, standing against a green background with wooden vertical panels.
embedded-payments-visual
A smiling older man with gray hair and beard, shirtless, holding a glass of white wine outdoors near a body of water.
Woman with curly hair smiling and relaxing in a hot tub.
Smiling elderly woman with short, gray hair and glasses, wearing a black sweater with white detailing, standing against a gray wall.
Young man with curly blond hair in a dark blazer crossing his arms, standing against a green background with wooden vertical panels.
embedded-payments-visual
A smiling older man with gray hair and beard, shirtless, holding a glass of white wine outdoors near a body of water.
Woman with curly hair smiling and relaxing in a hot tub.
Smiling elderly woman with short, gray hair and glasses, wearing a black sweater with white detailing, standing against a gray wall.
Young man with curly blond hair in a dark blazer crossing his arms, standing against a green background with wooden vertical panels.
embedded-payments-visual
A smiling older man with gray hair and beard, shirtless, holding a glass of white wine outdoors near a body of water.
Woman with curly hair smiling and relaxing in a hot tub.
Smiling elderly woman with short, gray hair and glasses, wearing a black sweater with white detailing, standing against a gray wall.
Young man with curly blond hair in a dark blazer crossing his arms, standing against a green background with wooden vertical panels.
embedded-payments-visual
A smiling older man with gray hair and beard, shirtless, holding a glass of white wine outdoors near a body of water.
Woman with curly hair smiling and relaxing in a hot tub.
  • I suggerimenti intelligenti di AI forniscono riepiloghi rapidi e di facile lettura che mettono in luce ciò che è più importante.
  • Le note e i tag degli ospiti catturano le preferenze in modo che qualsiasi membro dello staff possa personalizzare il soggiorno
  • Vedere le connessioni tra gli ospiti, dalle coppie alle famiglie e ai gruppi aziendali
  • Collegati a programmi di fidelizzazione selezionati per individuare gli ospiti più fedeli o iscriverne di nuovi.