Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
Mews POS
Tap into the power of intuitive technologies for your hotel restaurant operations
By property type
The UK boutique hotel create thoughtful, seamless stays for their guests by embracing hotel tech like Mews and Bizzon.
12% RevPAR increase
in first four months
33% online check-in rate
100% payment automation
for card transactions, using Mews Payments
“We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal.”
Kris Doyle
General Manager, Leven Manchester
Changing travel expectations mean that many guests now expect to get to their rooms faster upon arrival, while also dealing with minimal admin.
Online check-in, part of Mews Guest Journey, allows guests to fill in all of their details before they arrive, including signing digital registration cards. This saves time for guests and staff, and means that their interactions don’t have to be primarily transactional. Guests who check in online are also typically more engaged in their stay, with a higher total spend.
• 33% of guests use online check-in
• 9% higher ADR for guests who use online check-in
• Up to an hour saved per day for the front desk team
Taking and processing payments can be time-consuming and disruptive to the guest experience.
Leven Manchester use Mews Payments to automate their transactions. Staff can instantly process transactions in just a single click throughout the guest journey, eliminating manual errors and freeing your team from repetitive card data entry. The first time a guest makes a card payment, it’s authorized through 3D Secure, increasing security. For future payments on the same card, the guest doesn’t need to go through the same authorization process, ensuring a more seamless payment journey.
• 100% automated card payments through Mews Payments
• 0.05% chargeback rate (ten times better than the 0.5% industry average)
Leven Manchester run a busy bar and café that need to be fully integrated with their hospitality cloud in order to give guests a seamless stay.
Now part of the Mews ecosystem, Bizzon is an all-in-one cloud restaurant management that helps hoteliers achieve end-to-end digitization. By providing total visibility across F&B and seamlessly integrating with Mews Operations and Mews Payments, Bizzon has allowed Leven Manchester to put their guests at the heart of their operations.
• Enhanced guest experience with the ability to order and pay from their mobile phone, wherever they are
• A user-friendly platform for staff, improving efficiencies and reducing admin
“We’re really happy with Bizzon. It connects seamlessly with the rest of Mews and empowers our F&B team to work faster and give guests a better dining experience.”
Kris Doyle
General Manager, Leven Manchester
.jpg?width=500&height=427&name=Category%20page%20tile-%20854x1000-50%20(9).jpg)
"Mews provides a much better online booking experience for our guests and a more intuitive rate set up system, giving us increased ability to compete with online OTAs"
Retreats Group
United Kingdom
"The bottom line is you can save time and you can save money"
Your Apartment
United Kingdom
"Mews Payments is saving us 10 hours a week of tedious admin work"
Good Hotel
United Kingdom
