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Rose Connects

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Rose Connects

Topline

A real frustration at Rose Hospitality’s own venues was that the operators knew there were plates spinning and changes happening within the business yet had no real-time visibility.

Description

A real frustration at Rose Hospitality’s own venues was that the operators knew there were plates spinning and changes happening within the business yet had no real-time visibility. They would wait in anticipation for end-of-week reports or monthly P&Ls and then play catch-up when the money had already been spent or the opportunity had passed. Which, if you’ve found us, may sound familiar? Built upon decades of experience, the Rose Connects app is poised to change the way owners, operators and every team member interacts and uses data. With solutions for budgeting, forecasting, human capital management and marketing, those in the hospitality industry can leverage the power of data to improve their financial position, decision making and improve customer interactions. Rose APIs deliver real-time push and pull connections into Mews, Lightspeed, Xero, or Shopify for an integrated, customer-centric lens. All packaged into an easy-to-use convenient suite of dashboards. Fundamental to improving top-line revenues and gross-profit margins is your team’s understanding of each guest, both sleepers and day, attending your events. Rose Connects collects guest information ahead of their arrival, and improves the personalization of sleeping, eating and drinking experiences. The Rose Connects app makes your operation smarter and gives every team member the right information to hand, to perform with more focus, to see tangible results of their labor, and to collectively perform better with heightened confidence. Using superior guest intelligence impacts planning, wastage, labor forecasting, and drives upserve and repeat bookings. Our integration with Mews enables all staff members to react on-time in real-time, to any change in the business, from anywhere. On-the-go headline information, meshed with Rose Connects’ unique pool of guest intelligence, triggers more deep-dives of the Mews system itself. Supported Features: 1. Find groups (which we consider events) and their associated start and end dates. 2. Find guests associated with each group and their reservation details (room number, start/end dates). 3. Calculate the revenue generated per group. 4. Puts customer profile information, that we collect separately, back into the Mews system, via the customer notes field.

Overview