Mews customer stories

"We have been with Mews for several years and you can see how they’ve helped us to perform consistently well. Occupancy, revenue, guest satisfaction: it’s all there in the data"

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9Hotel Collection

Belgium, France, Italy, Portugal, Switzerland

"With Mews we really feel like we’re in total control of our operations. It’s easy to pull up-to-date reports at any time and make adjustments to reservations"

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Absalon Hotel Group

Denmark

"Our team has been really impressed at how easy Mews is to use. It’s logical, it’s modern and it provides the perfect base for outstanding hospitality"

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ahead burghotel

Germany

"The main thing I like about Mews is its simplicity and user-friendliness. When we train new staff on it they understand it straight away, regardless if they come from a hospitality background"

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Aplend Apartments & Resorts

Slovakia

"We appreciate how Mews empowers us to focus on customer care, as making a genuine connection with our guests is what’s really important for us"

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Auberge Adveniat

France

"Guests today expect a seamless payment experience, and Mews automation allows us to provide one. It also makes processing transactions faster and more secure at the back end"

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Boundary London

United Kingdom

"What’s great about Mews Payments is that you hardly even notice it’s there"

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Boutique Hotel Staats

Netherlands

"The Mews Operations timeline makes managing housekeeping duties very easy"

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Bristol Sunset Beach

Spain

"Mews was the best fit for us because it automates the admin and lets us focus on providing guests with amazing hospitality"

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Bush Hotel, Farnham

United Kingdom

"Mews is a very user friendly PMS and it makes everything much easier"

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C-Hotels

Belgium

"Our idea of hospitality is to make everything quick, simple and friendly. Solutions like Mews Kiosk and Mews Payments give us the technology to do that"

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CAB20

Germany

"Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network"

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Cabiner

Netherlands

"We've developed a lot of technology to make the experience seamless. All of it's automated so that our hosts can really focus on the guest experience"

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CityHub

Denmark, Netherlands

"One of the things I love about Mews is they are always thinking about the future, always improving and introducing new features"

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Compagnie Hôtelière de Bagatelle

France

"Mews’ connectivity is what sets it apart – having access to Open APIs and unlimited integrations empowers us to stay ahead of the curve"

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Cornwall Hotel Collection

United Kingdom

"Mews is best in class when it comes to connectivity. They have a huge selection of hotel tech on their Marketplace, all of which is really easy to connect to"

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Cresta Palace

Switzerland

"We want the administrative part of the stay to be as invisible and frictionless as possible for our guests – Mews is a big help in this regard"

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Diana Dea Lodge

France

"Automated payments are a game changer. Digital receipts and automatic reconciliation help to make it a much faster, smoother experience for our team and for guests"

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Ebb-Dunedin

New Zealand

"The ease of use of elements like Mews Payments and Mews Operations is reflected in how pleased our staff are with the solution. Everything flows well and makes logical sense so there’s no ..."

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Edgar Suites

France

"Our ability to rapidly onboard new properties in Mews is vital to supporting our rapid pan-European growth strategy"

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edyn

Germany, Ireland, Netherlands, United Kingdom

"Staff are less stressed and they’re happy to see customers. The atmosphere is much smoother now, even after only one month"

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EMA House

Switzerland

"It’s great to work with a truly forward-thinking hospitality solution like Mews"

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Emerald Stay

France, Morocco

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews"

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Episode Tbilisi

Georgia

"Mews simplifies the way we work and the way guests book and interact with us; it’s a real win win"

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Finn Lough

United Kingdom

"Friendly Hotel Collection benefits from a modern guest and user experience"

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Friendly Hotel Collection

France

" A third of our time is now allocated to more meaningful tasks"

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Gaia Hotel

Switzerland

"Mews has been one of the driving forces for improving on almost all of our KPIs in the time we’ve been with them. Their software helps our teams provide better service for our guests"

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Go Hotel Group

Denmark

"Mews Payments is saving us 10 hours a week of tedious admin work"

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Good Hotel

United Kingdom

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time"

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Got City Center Hotels

Sweden

"Connecting new integrations has been really easy, it just takes two clicks in Mews Marketplace"

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Grand Hotel Ter Duin

Netherlands

"We’ve had amazing results with Mews Booking Engine, drastically cutting the amount of OTA commission we pay while also increasing our RevPAR thanks to upselling"

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Green Hotels

France

"I really couldn’t believe that with a few buttons, you could get an integration"

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GuestHouse Hotel

Netherlands

"Not only has Mews helped us to deliver great results in terms of numbers, but just as importantly, it’s also had a really positive impact on our guest experience"

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Hakuba Hotel Group

Japan

"The legacy PMSs haven’t moved on in the last 10 years. The decision to move to Mews was very easy because you provided what we needed and saw lots of potential too"

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harry's home

Austria, Germany, Switzerland

"We chose Mews because it offered superb quality at accessible pricing. Four years later, we’re still amazed by how much value it adds to our business"

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Hostellerie Cèdre & Spa Beaune

France

"The right integrations really add value to my PMS"

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Hotel Big Mama

Germany

Hotel Boat&Co

Netherlands

"The action log feature has really improved our communication between staff and departments. We can see everything that happens, which means fewer errors and faster action times"

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Hotel Maashof

Netherlands

"We use many different systems and to have Mews as a central hub allows our various tools and technology to connect smoothly"

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Hotel Maison Montmartre

France

"Mews helps to give our guests a more modern experience, from self-check-in to instant payments, making them more engaged with our hotel as well as increasing their average spend"

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Hotel Oderberger

Germany

"With Mews, managing multiple space types is easy. Having everything in the same platform saves time operationally and makes reporting much easier too"

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Hotel Paradiso

France

Hotel2Stay

Netherlands

"Mews Analytics give us access to more data than we’ve ever had before, and the dashboards make it easy for us to track and analyze everything. It’s transformed how we manage reporting"

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Hôtel Golf Château de Chailly

France

"As well as the product itself, the people are the most important thing for me – and I fully trust everyone at Mews"

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Hôtel Myrtilles

Belgium

"Mews helps make us more than a hostel"

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JO&JOE

Austria, France

"What’s brilliant about Mews is that with all the automation, it gives our team more time to talk to guests and make sure they’re having an exceptional time at our hotels"

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Juliana Hotels

Belgium, France

"To provide five-star experiences for our guests, we needed a five-star hospitality cloud, and that’s exactly what we got with Mews"

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Les Lodges Sainte Victoire

France

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal"

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Leven Manchester

United Kingdom

"By working with Mews we have been able to maximize profitability for our hotel owners and minimize their costs and operational pain points"

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Life House

Canada, Mexico, United States

"The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience"

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Locale

United States

"Mews gave us a key to unlock our full potential through multiple operational boosts. All the time savings quickly add up, placing our team where they're needed most: away from the screens and in ..."

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L’Heure Bleue Palais

Morocco

"Payments is truly one of the strengths of Mews. You enter three or four bits of data and the reservation is made."

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Machefert Group

France, Morocco

"Mews is an exciting solution because they’re constantly releasing new features. Because they’re cloud-native, you don’t have to wait years for development or install new software every time"

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MAH Hotel

Belgium

"Mews gives us payments peace of mind because we know that whether the guest is paying by card or any alternative method, the transaction will be fast and secure"

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Maison Juste

France

"By helping us to become more digital, Mews helps us to go paperless and reduce our carbon footprint"

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Mercure Hotel MOA Berlin

Germany

"One of the reasons we chose Mews was because it’s so user friendly. Our team find it really easy to learn and it ends up saving us so much time every day"

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Mercure Roeselare

Belgium

"I want everyone to have Mews, because it makes our industry better"

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Mola! Hostel and apartments

Spain

"Mews is really easy to get to grips with, even if you don’t come from hospitality. This is vital for us as most of our staff are new to the industry, and they’re able to learn the system quickly"

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My Hotels Gestion

France

"What really matters to me is how the team feels about the PMS. Mews is not just a tool they feel they must use, but a tool they enjoy using to make their daily tasks easier"

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Northern Lights Village

Finland

"Before, I never had a system that would really listen to us, but Mews actually cares – if you see a problem, you solve it and you’re always behind your clients"

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OnJ

Portugal

"Our checkout time has gone from 5 minutes to 2 minutes, easily"

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Opera Hotel Zürich

Switzerland

"Mews took away the operational burden so that we could focus fully on delivering once-in-a-lifetime guest experiences"

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Opus XVI

Norway

"Mews Payments allows us to put unsold beds back on the market"

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Ostello Bello

Italy

"Mews gives me control over my data and lets me connect with whatever service I want through their integrations"

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Oversight hotel management

France

"In terms of operations, Mews opened up the possibility of working simultaneously on multiple files, which is a huge time saver for our employees"

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PALM Hotel & Spa

France

"Mews enables us to move quicker than the big guy – it’s become the brain of the organization"

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Palmers Lodge

United Kingdom

"Mews was the standout solution that would help modernize our operations and keep moving and growing with us"

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Paradise Resort Gold Coast

Australia

"It’s only been a few months but we can already see what a different Mews has made across many areas of our operations. Automation has helped to generate more revenue and give our team more time to ..."

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Pierres d’Histoire

France

"The guests are our priority, so we looked for a PMS with guest-centricity at its core. While Mews is taking care of the operational tasks, we have more time and energy to focus on hospitality"

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Pluimpapaver Hotel & Glamping

Belgium

"From the beginning, Mews’ vision gave me the confidence that it’s agile enough to grow and adapt with this change"

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Postillion Hotels

Netherlands

"Moving to cloud was something I felt very strongly about. The combination of power and agility made Mews the strongest candidate as we continue our digital transformation"

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Prinz von Hessen

Germany

"Le Hüb and Mews fit perfectly regarding in the attitude and behavior of our staff: simple, easy to access, always ready, and friendly. What else could we ask for?"

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Privilodges

France

"Mews provides a much better online booking experience for our guests and a more intuitive rate set up system, giving us increased ability to compete with online OTAs"

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Retreats Group

United Kingdom

"As the central hub for all our operational activities, Mews has been crucial in helping us provide our guests with a modern, self-service stay and supporting our pan-European growth"

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Revelton Suites

Czech Republic, Estonia, Latvia

"It was so important for us to choose a hospitality cloud that shared our vision of a tech-enabled guest journey, and Mews were the stand-out solution"

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Revisn

United States

"The simplicity of navigation and ease of use for our housekeeping teams has blown us away."

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room2

United Kingdom

"After a thorough review of PMS software, we found that Mews most adequately addressed the complex needs of the long-stay hotels. The creative and flexible solutions were unlike anything else we had ..."

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ROOST Apartment Hotel

United States

"Mews is like the Apple of the software systems. Everything is so visual, and most importantly, so intuitive"

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Sitges Group Apartments

Spain

"Slagharen is not only a holiday park, but also an attraction park. We needed a system that was open to easily connect and share data with other systems, and we found a very good solution in Mews"

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Slagharen Themepark & Resort

Netherlands

"Mews is uncomplicated in the best possible way. Undoubtedly there’s very clever code and automation happening in the background, but from a user perspective everything is simple and easy to use in ..."

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Southern Sun

Middle East, South Africa

"We always say that vacation should be a celebration, and Mews makes it easy to deliver on that promise. With the repetitive tasks out of the way thanks to automation, the team has more time and ..."

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TBC Hotels

United States

"Everybody's really happy, because it gives them a little more confidence to do their work"

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The Dylan Amsterdam

Netherlands

"The whole customer journey has changed thanks to Mews. Guest satisfaction has increased and our team are very confident when booking guests in. Mews will make your life a nicer place to be"

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The Gate Cornwall

United Kingdom

"In our first six months with Mews, the hotel has seen tremendous results. As we focused our efforts on facilitating a seamless, technology driven guest journey supported by first-rate customer ..."

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The Incline Lodge

United States

"One of the big benefits of Mews is that it’s really easy to use; when we have to train new staff it’s much faster than with other systems"

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The Julius Prague

Czechia

"Mews is light years ahead in comparison to everything else we’ve seen. The core functionality is not only powerful but the UI and UX are very intuitive and user-friendly"

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The Laundry Rooms

Canada

"Mews has been with us since our opening. I love how I can manage the hotel remotely to create a seamless guest journey. Instead of worrying about long check-ins and payments, our guests can ..."

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The Maj Hotel

United States

"Mews has allowed us to efficiently scale and build on our strong brand identity. The team manages our hotels from the main office, or on our mobile devices, all powered by Mews"

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The Neighborhood Hotel

United States

"I got around £10 average rate growth in the first two months just by having the ability to flex rates in such an easy way"

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The Old Stocks Inn

United Kingdom

"The ease of use of Mews really sets it apart. From reservations management to invoicing and across the whole customer journey, everything is logical and simple to use"

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Tusity

Spain

" Mews has had an incredible impact on staff hiring and retention. Having streamlined, automated workflows eliminates all those data entry tasks that damage morale, and because it’s so logical to use ..."

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UDS

Japan

"Mews is the perfect solution for our serviced apartments because their cloud-first technology lets us connect to the best integrations to give our guests a luxury experience"

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Vesta Hospitality

Egypt

"We chose Mews because it was straightforward to use and understand, particularly for people whose background is outside of hospitality"

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Villas Foch

France

"Our entire operation has become more efficient"

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Wayfarer Hotels

Japan

"What’s great about Mews is that it makes life easier for both our team and our guests. There is much less admin to take care of and our guests have more choice throughout their stay"

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welcome hotels

Switzerland

"My staff is better prepared at the beginning of the shift. The rooms are blocked better, they know who's coming, they know why somebody's coming"

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WestCord Hotels

Netherlands

"I love that Mews combines all the key elements of a hospitality cloud into one platform. Solutions like booking engine, payments and online check-in all integrate together, and anything extra we ..."

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Whoo Bacalan

France

"Mews knows the difference between beds and rooms."

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Wombat's

Austria, Germany, Hungary, United Kingdom

"It’s so easy to connect to new integrations and this helps us to keep trying things and improving our operations"

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Wotels HUB Group

Portugal

"Mews allows us to go beyond rooms. For instance, we can manage meeting room spaces in exactly the same way in the same platform, generating extra revenue without extra hassle"

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Yalo

Belgium

"Mews helps us to become more efficient operationally while also giving guests a smoother, frictionless stay. This frees up our team members to focus on engaging and servicing our guests"

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YHA Australia

Australia

"The bottom line is you can save time and you can save money"

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Your Apartment

United Kingdom