Hotel payment processing
Make every payment fast, secure and automatic. Mews Payments is a fully integrated payment gateway that uses automation to instantly process transactions with just a single click, at any point in your guests’ journey.
Eliminate manual errors and free your staff from repetitive credit card data entry. Smart payment automation lets you ditch the awkward money conversations and focus on what’s really important: meaningful guest engagement.
Initiate payments with single click – perfect for a contact-free experience.
See a real-time overview of all payment activity.
Your inventory updates automatically in Mews whenever a purchase is made.
Request payment from your guests at any time – with just one click.
Automatically settle payments when card information is available.
Failed payments solution
Automated tasks and comms to resolve incorrect card information.
Virtual Card detection
System recognizes VCC and adjusts the payment process accordingly.
Reconcile your payments in just a few clicks using our merchant balance report.
Track payments and run tailored reports to stay on top of your finances.
We Need to Talk about Payments
Get your guide on how to navigate payments in hospitality, from the new generation of payment methods to the benefits of automation.
More ways to pay
Make payments painless, convenient, and a natural part of the guest experience. With Mews, you have the flexibility to take payments at any step of the journey, whichever path your guests choose to take.
Booking engine payments
Accept payments through the Mews booking engine during reservation.
Online check-in card details
Collect guest payment details during online check-in for fast and easy payment later.
Front desk payments
Take payments with countertop terminals during check-in or check-out.
Guests can pay via a kiosk during self-check-in for a contact-free experience.
Online check-out payments
Guests can validate and settle their final bill during online check-out.
Fully connect your payment process with special countertop and kiosk Mews Terminals.
If needed, send your guests an automated or manual payment request.
Security you can rely on
Mews Payments has been built to incorporate the industry’s highest security standards. Property and guest data is always stored and processed safely, with automated processes reducing the risk of fraud, theft or manual errors.
PCI DSS compliance
Microsoft Azure servers and payment gateway provider are fully PCI DSS compliant.
All card details are tokenized, meaning no raw data sits within Mews.
From the first interaction to the last, all sensitive information is encrypted.
Process electronic payments to the highest regulatory standards with PSD2 compliance.
Learn how to prevent fraudulent chargebacks and get Mews support when defending claims.
3D Secure authentication
Protect your business against card payment fraud with 3D Secure for all online transactions.
Ensure your guests have sufficient funds prior to arrival.
Mews Payments is saving us 10 hours a week on time that we previously had to spend on manual admin and back office work! This is amazing because it means we can now focus our attention on the incredible causes that the Good Hotel is known for supporting.
General Manager, Good Hotel London
Mews Hospitality Cloud capabilities
Mews OperationsThe control centre for front and back office staff, harness automation to boosts efficiency, grow revenue, and improve the guest experience.
Mews Guest JourneyPut guests in control with a number of digital guest services from booking to check-out, and provide a stay that’s memorable as well as modern.
Mews PaymentsCut fraud, errors and awkward conversations with an integrated payment system that enables secure, instant payments throughout the guest journey.
Mews MarketplaceIntegrate with hundreds of specialist hospitality tech solutions to get the most from your property. No connection fees, no waiting around.
Mews BIUnderstand your property performance and your guests with visual dashboards with powerful and customizable reporting.
Mews Open APIDo things your way – connect and customize your property with bespoke or third-party software through Mews Open API.
Mews POSTap into the power of intuitive technologies for your hotel restaurant operations
See all Mews Hospitality CloudMake your property remarkable with an ecosystem of hospitality solutions that maximize revenue and enhance the guest experience
Book a demo
Speak to one of our experts and we'll show you how Mews Payments can help to transform your business.