Hotel payment processing

Mews Payments

Make every payment fastsecure and automatic. Mews Payments is a fully integrated payment gateway that uses automation to instantly process transactions with just a single click, at any point in your guests’ journey.
Mews Payments

Explore capabilities

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Payment Automation

Eliminate manual errors and free your staff from repetitive credit card data entry. Smart payment automation lets you ditch the awkward money conversations and focus on what’s really important: meaningful guest engagement.

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One-click payments

Initiate payments with single click – perfect for a contact-free experience.

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Payments overview

See a real-time overview of all payment activity.

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Inventory updates

Your inventory updates automatically in Mews whenever a purchase is made.

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Payment requests

Request payment from your guests at any time – with just one click.

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Settlement rules

Automatically settle payments when card information is available.

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Failed payments solution

Automated tasks and comms to resolve incorrect card information.

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Virtual Card detection

System recognizes VCC and adjusts the payment process accordingly.

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Central reconciliation

Reconcile your payments in just a few clicks using our merchant balance report.

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Payment reporting

Track payments and run tailored reports to stay on top of your finances.

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More ways to pay

Make payments painless, convenient, and a natural part of the guest experience. With Mews, you have the flexibility to take payments at any step of the journey, whichever path your guests choose to take.

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Booking engine payments

Accept payments through the Mews booking engine during reservation.

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Online check-in card details

Collect guest payment details during online check-in for fast and easy payment later.

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Front desk payments

Take payments with countertop terminals during check-in or check-out.

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Kiosk payments

Guests can pay via a kiosk during self-check-in for a contact-free experience.

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Online check-out payments

Guests can validate and settle their final bill during online check-out.

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Integrated terminals

Fully connect your payment process with special countertop and kiosk Mews Terminals.

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Payment requests

If needed, send your guests an automated or manual payment request.

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Security you can rely on

Mews Payments has been built to incorporate the industry’s highest security standards. Property and guest data is always stored and processed safely, with automated processes reducing the risk of fraud, theft or manual errors.

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PCI DSS compliance

Microsoft Azure servers and payment gateway provider are fully PCI DSS compliant.

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Tokenization

All card details are tokenized, meaning no raw data sits within Mews.

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End-to-end encryption

From the first interaction to the last, all sensitive information is encrypted.

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PSD2 compliance

Process electronic payments to the highest regulatory standards with PSD2 compliance.

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Chargeback support

Learn how to prevent fraudulent chargebacks and get Mews support when defending claims.

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3D Secure authentication

Protect your business against card payment fraud with 3D Secure for all online transactions.

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Card pre-authorization

Ensure your guests have sufficient funds prior to arrival.

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Accepted payment options

With payment options more diverse than ever, the Mews Payments ecosystem is perfect for the modern payments landscape. From credit cards to web wallets, you have the power to securely process a wide range of payment options, and guests have the flexibility to use the method that suits them best.

Customer story

Opera-Hotel-Zurich Lobby

“Automated payments and pre-authorization save a lot of time. Taking reservations has gone from four minutes down to 90 seconds, and check-out used to be 4–5 minutes and we came down to two minutes easily.”

Michael Böhler
General Manager, The Opera Hotel Zurich

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Speak to one of our experts and we'll show you how Mews Payments can help to transform your business.

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