The Mews Blog

Your go-to blog for everything hospitality, from hotelier interviews and in-depth product information, to practical operational advice and thought-provoking opinion.

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Hotel chargebacks: how they work and how to handle them

Hotel chargebacks cost time and money for hoteliers. We look at how chargebacks work, how to handle them effectively, and how to prevent them from happening.

Hotel Reopening Diaries: Rodamón Hostels

Rodamón Hostels spoke to us about the difficulties of operating amidst the changing circumstances of COVID-19, including closing their doors again, and how they’re managing cancellations.

Lessons from COVID-19: teaching hospitality during a pandemic

Ian Millar is a Senior Lecturer at Ecole Hôtelière de Lausanne. He spoke to us about adapting his course, the industry changes he’s seeing, and where the future lies.

The key to smooth onboarding with a new Property Management System

We demystify the implementation process with a detailed look comparing the most common expectations with the reality on onboarding a new PMS.

The next generation of hospitality: insights from the class of 2020

Six hospitality graduates from 2020 talk to us about how they think COVID-19 has changed the industry and what changes they’d like to see in the future.

Belgian hotel chain gained better control over their data and processes in order to drive profit | C-Hotels testimonial

Onboarding five hotels in three days, boosting revPAR by 12% and moving towards being fully paperless. This is C-Hotels' success story.

Hotel Reopening Diaries: The Dylan Amsterdam

Online check-out, housekeeping changes, and staff taking on multiple roles. Find out how The Dylan Hotel have adapted in a post-COVID-19 landscape.

Track the latest coronavirus hotel data

The Mews COVID-19 hospitality dashboard lets you track the latest coronavirus hotel data through travel industry trends including bookings, cancellations and relevant stock prices.

“We're saving hours of wasted click time on check-ins and check-outs” | Koncept Hotels testimonial

Koncept Hotels are saving three hours of work every single day thanks to smart software automation, all while enabling insightful, reliable data reporting. Find out how Mews made it possible.