The Mews Blog

Product 17 Oct 2024

Customer casebook: Elevating the guest experience with Mews

Of course, the value of amazing guest experience isn’t only in future bookings off the back of great reviews; it adds a price premium, too. Professional services network PwC found...

Industry trends 8 Oct 2024

Hospitality Horizons: exploring the new age of hospitality

What AI in hospitality really looks like

Product 7 Oct 2024

Introducing Mews Terminal S2: serve more restaurant guests in less time

What is Mews Terminal S2? Mews Terminal S2 is a portable, all-in-one device that combines order taking, payment processing and guest interaction in...

Guest experience 7 Oct 2024

Simple solutions for better hotel operations | Mews Coffee Corner with Harding..

Mews Coffee Corner is a series of short webinars in which hoteliers and tech partners share their opinions, successes and operational tips. The...

Industry trends 2 Oct 2024

Don’t overlook these 8 hospitality IT metrics – your hotel’s future depends on..

The shift in IT priorities There’s been a significant shift in the priorities of IT management in recent years. A study by Hospitality Technology...

2 Oct 2024

Customer casebook: Staff satisfaction with Mews

Hiring and training new employees is an expensive business, both in recruiting costs and time invested. So, it’s not surprising that staff...

Guest experience 30 Sep 2024

Why automation is vital for independent hotels, inns, lodges and B&Bs

The automation advantage In recent years, independently owned “mom and pop” establishments have faced a dip in occupancy rates. Contrary to popular...

Marketing & distribution 26 Sep 2024

Why connecting your PMS and CRM is a game changer for guest experience and..

Why every hotel should connect their PMS and CRM Let’s dive into how combining these two systems can help you get closer to your guests and boost...

25 Sep 2024

Customer casebook: Time-saving automation with Mews

As former hoteliers, Mews founders Matt and Richard have been where you are. They’ve been in the trenches and seen how manual tasks take time away...

Guest experience 19 Sep 2024

Customer casebook: Driving revenue with Mews

Let's take a look at six hotels that saw significant revenue growth once they started using the capabilities within Mews Hospitality Cloud. Smart...

Technology 17 Sep 2024

7 simple ways to keep your hospitality accounts secure

How to keep your hospitality accounts secure The key to security is being proactive – don't wait until you have a potential breach to act. If you...

Marketing & distribution 12 Sep 2024

Metasearch engines and how they work in the hospitality industry

What is a metasearch engine? A metasearch engine is a comparison tool used by travelers to compare rates across different hotels in each destination....

Marketing & distribution 10 Sep 2024

20 examples of good advertisement for hotels

What is hotel advertising? Hotel advertising involves a range of marketing strategies aimed at showcasing your hotel’s services and unique value...

10 Sep 2024

IDC White Paper: The business value of Mews and Mews Payments

At Mews, we’ve always believed in the value of our innovative, modern and simple yet powerful platform, and we have loads of testimonials from our...

Marketing & distribution 5 Sep 2024

How hotel market segmentation enhances business success in 2024

What is hotel market segmentation? Hotel market segmentation is the process of grouping guests into various categories based on shared...

Industry trends 3 Sep 2024

How to successfully start a hotel business in 2024?

What is a hotel business? A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating...

Guest experience 2 Sep 2024

Managing your property during busy season and big events

What is peak season? Before we get into the cure, let’s look at the diagnosis. Peak season, busy season – whatever you want to call it, most...

Industry trends 30 Aug 2024

Lessons from retail: what can hospitality learn from the retail value chain?

What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...

Best practices 29 Aug 2024

4 ways to reduce plastic usage in hotels

Why is it important to reduce plastic usage in hotels? The hospitality industry produces a startling 150 million tons of single-use plastic annually...

28 Aug 2024

Honoring hotel heroes: five ways Mews empowers hotel teams

September 1st is National Hotel Employee Day, a day where we take the time to honor and celebrate the hardworking individuals at the beating heart of...

Technology 27 Aug 2024

10 tips to get the best out of your cloud-native PMS – and 10 things to avoid

10 tips to get the best out of your cloud-native PMS This list will help you make the most of a cloud-native PMS, helping to ensure you get the...

Industry trends 22 Aug 2024

Everything you need to know about hotel housekeeping for your property

What is hotel housekeeping? Hotel housekeeping involves more than just cleaning rooms — it covers every part of your property, from the lobby to...

Industry trends 20 Aug 2024

How can dynamic pricing improve your hotel revenue?

What is dynamic pricing in hotels? We’re all likely familiar with algorithms now, as many of the tools we use daily depend on them. Type anything...

Industry trends 15 Aug 2024

A complete guide to self-check-in kiosks for hotels in 2024

What is a hotel self-check-in kiosk? A hotel self-check-in kiosk is a piece of technology, often in the form of a tablet, that puts the check-in and...

Industry trends 13 Aug 2024

What is the difference: RevPAR vs ADR

What is ADR (Average Daily Rate)? ADR, or average daily rate, is a key metric used to calculate a hotel’s profitability. It demonstrates the average...

Product 8 Aug 2024

Why two-factor authentication (2FA) is a must-have for hospitality security

Hackers in hospitality Lately, the hospitality industry has seen a worrying uptick in cyberattacks. In fact, according to the 2023 Hospitality Threat...

Best practices 8 Aug 2024

The guide to effective hotel budgeting in 2024

What is a hotel budget? A hotel budget is essentially your financial roadmap, aligning with your hotel’s strategic goals to guide how you’ll spend...

7 Aug 2024

The revolution in revenue management: from RevPAR to RevPAM

The rise of RevPAM The podcast covered plenty of fertile ground, and we didn’t want any non-German speakers to miss out. So here are the top six...

Marketing & distribution 7 Aug 2024

What is video marketing for hotels and what are its benefits?

¿Qué es el video marketing para hoteles? El video marketing para un hotel es una estrategia de comunicación y promoción que utiliza contenido...

Guest experience 6 Aug 2024

7 best activities to offer your hotel guests

Why are guest activities important at your hotel? Guest activities are crucial because they set your hotel apart from the competition and enhance...