Innovative digital transformation ideas for hotels

Best practices

30 Nov 2023

If you haven't yet embraced hotel digital transformation, now's the time. The benefits range from enhancing the guest experience to making the...

Keyless entry systems for hotels in 2024

Technology

28 Nov 2023

The hotel business is an ever-evolving industry. That’s why as a hotelier, it’s crucial to always be striving for a better guest experience. Keep...

How to excel in the evolving world of serviced apartments

Technology

27 Nov 2023

It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the...

Emerging glamping trends for 2024

Industry trends

24 Nov 2023

Glamping – short for glamorous camping – allows guests to connect with nature while enjoying the comforts of a hotel room. It's the best of both...

6 hotel renovation ideas to consider when renewing your property

Industry trends

23 Nov 2023

A hotel property renovation may be just what you need to catapult your hotel ahead of the competition. Imagine a freshly remodeled hotel with modern...

Mind the Product London 2023: insights and lessons learned

Industry trends
Technology

22 Nov 2023

The Mind the Product community will always hold a special place in my Product Manager (PM) career. As a PM in Croatia working for a Croatian company...

Effective strategies for maximizing hotel revenue during off-peak periods

Best practices

21 Nov 2023

Off-peak hotel revenue is something most hoteliers lose sleep over. To be profitable, you must either make enough revenue in the high season to...

Hotelier personas: how top performers adapt to change

Industry trends

16 Nov 2023

The new era of hospitality, ruled by innovative use of spaces and hyper-personalized service, changed how we stay and experience places.

How to increase hotel revenue with add-on services?

Best practices

16 Nov 2023

Hotel add-on services increase your hotel's revenue by adding more value to each reservation. They come in many shapes and forms, and there are many...

Breaking taboos at Mews: menopause in the workplace

Company

14 Nov 2023

If you’ve read our blog posts on breaking HIV stigmaand equity at Mews, you know we don’t shy away from hard conversations. In fact, we believe...

The importance of organizational culture in hospitality

Industry trends

14 Nov 2023

Hotel organizational culture is perhaps one of the most underrated aspects of a hotel’s success. There’s a kind of magic in working together under a...

4 ways to increase hotel ancillary revenue

Best practices

9 Nov 2023

Hotel ancillary services allow hoteliers to boost their average daily spending and make each reservation more valuable. Encouraging guests to...

Break the process: thinking differently about product design

Product

8 Nov 2023

Note: this article first appeared on Carlos’ substack.

6 keys to improve hospitality leadership in your hotel

Best practices

7 Nov 2023

Hospitality leadership is about encouraging staff across all levels to take ownership of their role. Empowering your teams to make decisions has a...

What went wrong at The Bear? Lessons in hospitality

Best practices

2 Nov 2023

In the past, we’ve looked at where some iconic hotels went wrong. We offered humble suggestions to the management at Hotel California, Club Tropicana...

How is technology improving security in the hotel industry?

Technology

2 Nov 2023

Hotel security technology is something all hoteliers should be aware of. There are many ways to streamline hotel security systems – your goal is to...

Hotel chatbot: top benefits for hoteliers

Technology

31 Oct 2023

Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information,...

Lateral thinking in content design

Best practices

30 Oct 2023

There’s a general tendency for people to really dig into their professional community when they want to learn and improve. I notice this a lot...

10 benefits of staying in a hostel

Industry trends

26 Oct 2023

When discussing hostel benefits, we need to recognize that hostels cater to an audience that is more cost sensitive. Another key motivating factor...

Richard Valtr, Mews and hospitality tech: Hospitable podcast highlights

Company
Industry trends
Technology

25 Oct 2023

Ever listened to the Hospitable podcast by Omniboost? Consider this our official recommendation. And if you’re looking for a place to start, there’s...

How to use a hotel CRM and what are its 6 key benefits?

Technology

25 Oct 2023

A hotel CRM is more than just a technological tool; it's a strategic ally that allows you to transform the experience of your guests into something...

Learn how to improve your hostel housekeeping operations

Best practices

24 Oct 2023

Efficient hostel housekeeping is vital for smooth operations. Happy guests mean fewer complaints and less stress on your front desk staff. To keep a...

How to encourage a culture of experimentation in a scaling organization

Best practices

23 Oct 2023

Move fast, break things and take chances to make experiences truly remarkable.

How to boost upsells by 600% with front desk upsell automation

Best practices

19 Oct 2023

Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue and TRevPAR, motivate staff and personalize...

Top tips for improving emotional intelligence in hospitality

Best practices

17 Oct 2023

Emotional intelligence is at the core of the hospitality industry because people are central to it. The best hoteliers rely on it to welcome guests...

SMS guest messaging with Mews: boost revenue, save time, delight guests

Product

16 Oct 2023

Hands up who knows what happened on December 3rd, 1992... That’s right, the very first text message was sent. That’s common knowledge, right? Since...

All about MICE in the hospitality industry

Industry trends

12 Oct 2023

The MICE industry, also known as the Meetings and Events sector, is vastly important for the hospitality industry. Hotels equate it with high...

Improve your hotel guest experience with personalized hospitality

Guest experience

10 Oct 2023

To deliver memorable experiences, you must set yourself apart from other hotels by offering unique services tailored to each guest. Enter...

Why Mews acquired Nomi and how it’s great news for guests

Company
Industry trends
Product
Technology

5 Oct 2023

I’m thrilled to share that Mews has acquired Nomi, a US hospitality startup that provides personalized recommendations for guests though predictive...

What are the different hotel ownership types?

Industry trends

5 Oct 2023

Hotel ownership models can be hard to decipher. The difference usually comes down to who pays the bills, who runs the business, and whose name is on...

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