PMS for General Managers
General
Managers
Transform your property with a modern hospitality cloud that empowers you to generate more revenue, reduce operating costs and redefine operational excellence.

Trusted by General managers at properties of all types and all sizes




Simplify your operations with Mews
Our cloud-native platform works with your existing ecosystem and lets you access flexible, real-time reports from anywhere.
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One ecosystem
Find the application you need in the Mews Marketplace and customize your tech stack to meet your unique business goals.
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Efficiencies across the board
Mews Payments automates manual tasks, removing the risk of human error and simultaneously saving staff hours every day.
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All-in-one solution
From Mews Guest Journey to Mews BI, Mews Hospitality Cloud is a “more-in-one” platform that allows you to focus on what matters: the guests.

Meet your business goals
Flexible reporting
Get the metrics and insights that matter to you. Plus, the cloud-first platform lets you access data in near real time whenever and from wherever you want.
New revenue opportunities
With the ability to monetize all your spaces by the hour or the month, plus frictionless cross-selling in the guest journey, Mews empowers you to expand your revenue streams.
Easy set up and onboarding
Don’t worry about downtime. Go live in weeks with current and future reservations transferred automatically, and with Mews Univ, training and answers are at your fingertips.

Empower personal experiences
Easy admin
With clear navigation, a modern look and intuitive interface, Mews is tailored for traditional and next-gen hoteliers alike.
More face time, less screen time
As a mobile optimized solution, staff can get out from behind a desk and be empowered to sit with guests and use a tablet in place of a screen.
Change, experiment, evolve
The modern-day guest is always changing. Mews flexes to your needs so you can easily pivot, adapt and grow your business in your unique way.
Get to know Mews
Maximize revenue and enhance the guest experience with a complete PMS general managers can count on.

Mews Operations
Make your day-to-day easier. Mews Operations uses smart automations to boost efficiency, and allows staff to get out from behind the desk to improve the guest experience.

Mews Guest Journey
Put guests in control of their stay and increase direct bookings and cross-sells. From a booking engine to self-service kiosks, Mews Guest Journey allows you to deliver a guest experience that's memorable and true to your brand.
Why General Managers love Mews
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"Staff are less stressed and they’re happy to see customers. The atmosphere is much smoother now, even after only one month. It's kind of a miracle!"
Jonathan Anthamatten
General Manager, EMA House

"Thanks to Mews, we’ve evolved from an illogical outdated system into a fully integrated and intuitive PMS. The wins in terms of total sales, efficiency, accuracy, guest and employee satisfaction are tremendous. It allowed us to cut in half administrative and repetitive tasks and focus on what matters the most in the hospitality sector: our guests!"
Damien Janssens
General Manager, Mercure Roeselare

"Now we are walking around with our heads up and our tablets in our hand and we give the clients a [personal] experience instead of a demonstrational experience."
Michael Böhler
General Manager, The Opera Hotel Zurich

"On a busy check-out day, I can walk around at breakfast, greet people, talk to them and then settle their bills on my phone immediately, right before they have breakfast or right after they have breakfast. Guests love it because they don’t have to wait in line."
Frank Tuhusula
General Manager, Westcord Fashion Hotel

"Things have changed since we moved to Mews: it gives us the ability to try many different things, and now the company is more active and it’s evolving."
Albert Polo Aibar
General Manager, Rodamón Hostels
More resources for General Managers
Ready to put the guest at the heart of your hotel?
See how Mews Hospitality Cloud lets you simplify your operations and create more personal experiences for guests and staff.