PMS for general managers

Run your hotel with the latest tech

Ready for a better way to run your hotel and improve staff productivity? Mews empowers you to reduce operating costs, redefine guest experiences and generate more revenue.

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Built by hoteliers, for hoteliers

We get it, running a hotel can be hard. But your technology doesn’t need to be. Everything at Mews is designed to be simple, from bookings to housekeeping, payments and beyond.

Set up and switch

Train staff with simple e-learning tools. Then start automating your day-to-day operations.

Maximize occupancy

Boost direct bookings via your website or OTA channel partners – for individual guests or groups.

Delight guests

Create frictionless guest journeys with self-service kiosks, embedded upsells and one-click payments throughout their stay.

Make smarter decisions

Understand your performance with business intelligence built for hoteliers, so you can spot trends early and act with confidence.

Grow revenue

Your hotel is more than bedrooms. That's why Mews gives you more ways to generate revenue while you save time and improve guest experiences.

Simplify operations, elevate guest experiences, grow revenue. All with Mews.

$
4091
1
5146
6
4821
1
161
k
saving on annual booking engine fees
4683
3
1495
5
35
%
more time spent on customer care
1099
9
3973
3
93
%
reduction in calls from housekeeping
0410
0.
6100
0
6734
4
0.04
%
of transactions result in a chargeback

See your impact. Estimate your RevPAR lift with our return on investment calculator.

From independent hotels and groups, to hostels and long-stay apartments, Mews maximizes your property's potential.

Simplify your day-to-day operations

Boost operational efficiency with smart automation. From rates to reservation and mobile task management, Mews helps simplify every part of your operations.

Centralized reservations calendar and unified timeline
AI-driven pricing adapts to live demand, room type and seasonality
Real-time mobile housekeeping app
Business intelligence in clear, easy-to-use, customizable dashboards

Guarantee great experiences, whoever’s on shift

Whether it's a comp upgrade, a welcome gift or an upsell offer, set an automation rule once and Mews makes sure it happens the same way every time, no matter who's on shift.

Guarantee loyalty upgrades and VIP recognition without relying on staff memory
Personalized upsell offers generated and sent automatically at the right moment in the guest journey.
Built into Mews, so there's no separate tool for your team to manage

Automations

Connect all parts of your guest experience

Empower front desk staff to spend less time on screens and more time with guests. From an intuitive booking engine to self-service kiosks, Mews delivers a guest experience that's memorable and true to your brand.

Delight guests with an intuitive hotel booking engine and hotel check-in kiosks
Built-in upsells for extras like room upgrades or spa days
Get to know guests with at-a-glance profiles and Mews AI-powered insights
Give guests a direct line to your team with an inbox uniting SMS, WhatsApp and OTA chats

Connect all parts of your guest experience

Run a smarter revenue operation

Most hotels manage pricing, operations and performance in separate tools. Mews brings them together, so your team spends less time switching between systems and more time driving results.

Set rate strategy and pricing foundations directly inside Mews PMS
Let Mews RMS automate dynamic pricing 24/7
Track ADR, RevPAR, occupancy and pickup through built-in BI dashboards

Learn more

Run distribution with everything else

When distribution runs in a separate system, mistakes lead to overbookings and disgruntled guests. Mews Channel Manager, powered by SiteMinder, closes that gap, keeping distribution, rates and reservations in one place.

Connect to 400+ booking channels, including Booking.com, Expedia and Airbnb for Hotels
See how every channel is performing in one place
Expand to new markets and segments without integration headaches or complexity
Free up staff time spent manually reconciling rates and availability across systems

7914

7560

40%

MORE BOOKINGS When hotels distribute across 5+ additional channels, as seen by SiteMinder

What really matters to me is how the team feels about the PMS. Mews is not just a tool they feel they must use, but a tool they enjoy using to make their daily tasks easier.⁠

André Henke Marques

General Manager

Northern Lights Village

Take the stress out of payments

Don’t let handling payments ruin the guest experience or your staff’s time. Mews Payments makes it seamless.

Tokenization enables staff to take one-click payments

Let your guests decide how, when and where to pay

Multiple payment methods and currencies supported

Finally, tools your staff will actually enjoy using

Technology should work with you – not force you to work around it. Mews is so easy to use that staff can learn it in a few days, taking (some of) the stress off staff turnover.

Go live in just a few weeks

Train staff on your schedule with e-learning from Mews University

Simple, intuitive interface for front desk teams

integrations

We work with all your tools

Plug into 1,000+ hospitality apps and create a platform that fits your property like a glove.

see all 1,000+ integrations

Got a question?

How can Mews help improve operational efficiency?

Mews streamlines daily operations by automating tasks and connecting departments in one system. Front office, housekeeping and finance teams all work from the same real-time data, which means fewer handovers, fewer errors and faster decisions. With tools like online check-in, automated payments and centralized reporting, your team gets more done with less effort.

How can Mews enhance personalized guest experiences and support reputation management?

Mews turns guest data into real-time insights your team can act on. With features like Smart Tips, preferences and guest profiles, staff can anticipate needs and deliver more thoughtful service without extra effort. From online check-in to digital keys and upsells, guests get a tailored experience across every touchpoint. And with feedback tools and reporting built in, you can monitor satisfaction and resolve issues before they impact your reputation.

What key factors should be considered when deciding whether to switch to or expand with Mews?

When evaluating Mews, consider how well your current systems support automation, flexibility and guest expectations. Mews is built to reduce manual work, connect your tech stack and scale with your business. If you’re opening new properties, consolidating systems or modernizing the guest journey, Mews can help you grow with more control. Our team will guide you through setup, training and change management to make the transition smooth.