Property Management System 

Modern hotels run on Mews PMS

Maximize your property’s potential with an intuitive and innovative property management system. With Mews at the heart of your operations, staff spend less time at computers and more time focused on guests.  

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Benefits of Mews Property Management System 

01

Modern

PMS software that’s so easy to use, even staff without hospitality experience can learn it in a few hours.

02

Cloud-native 

In the cloud since day one, Mews optimizes security, speed and flexibility for properties of all sizes and segments.  

03

Efficient 

Productivity goes up when staff have all the information they need at their fingertips. 

04

Automated 

Mews automates processes from front of house to back office to save time and reduce costly mistakes.  

Revenue drivers for hotels 

Unlock your total revenue potential  

As the cost of doing business goes up, Mews gives you more ways to stay ahead. From flexible, attribute-based rate management to technology that sees your property as a variety of space types and tiers, we make it easier to meet your revenue goals.  

revenue drivers for hotels
monetize more than rooms
Monetize more than rooms

Make the most of every square meter and unlock more profit, streamline operations and meet the needs of today's guests all at the same time.

  • Offer bookings from hours to months
  • Manage bookings for parking spots to co-working spaces in your PMS
  • Attract locals with monthly memberships 
  • Diversify revenue with seasonal pop-ups
optimize rates your way
Optimize rates your way

Our simple interface makes it easy to adjust your rates as demand, guests and revenue strategies change.

  • Effortlessly unlock more revenue during high and low seasons
  • Adapt to unexpected occupancy changes quickly
  • Adjust rates for every space as easily as you adjust room rates
  • Boost direct bookings by offering special rates for guests who book with you
Make payments a breeze
Make payments a breeze

Our fully embedded payments platform lets guests pay securely at any time in their journey – from booking to check-out.

  • One click. That's all it takes for staff to process additional charges.
  • Tokenization protects card information and keeps it ready to use for additional charges.
  • One payment system for POS and PMS means one invoice for food and stay.
  • Integrated payment terminals eliminate manual card entry.

 

 

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Easy-to-use property management system 

Make everyday tasks more efficient 

Fast and convenient experiences are expected in today’s hospitality – by staff and guests. Modern, intuitive, smart PMS software can set you up for delivering remarkable experiences from check-in to check-out. Simplicity is a beautiful thing – and goes a long way. 

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Timeline 

One look at our easy-to-use reservation timeline is all you need to see who’s coming, who’s going, and who’s gone – by the day, the week or the month. Plus, view notes quickly for seamless reservation management. 
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Built-in help center 

Answers are at your fingertips with an integrated help center in Mews PMS. No changing screens or searching around. Just type a search on the reservation screen and find answers in a snap.  
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Smart detail window 

All the information you need to check a guest in or out is right in front of you. With the smart window, check-in, check-out, outstanding charges, and even key cutting are a click away. 
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Personalization solution 

Make every touch point personal – even a phone call from a guest. Mews PMS lets you open a reservation by searching with a phone number, so you can turn a cold call into an informed and friendly conversation.  
Cloud-based hotel PMS 

Experience the cloud difference 

We’ve been in the cloud since day one, sharing all the benefits that come with a cloud-native software platform with every Mews customer.  

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Secure 

We’ll take care of keeping your data and business secure; you focus on providing guests with the experience they want.
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99.9% up time 

Our 99.9% uptime promise means you can work with the confidence that your platform will run without interruptions.
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Faster innovation  

We push updates to the platform nearly every week so you’re always running on the most updated technology.
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Access anytime, anywhere

You can’t be onsite 24/7. With Mews, you don’t have to be. All you need is an internet connection. 
Easy onboarding for hotel staff
Easy onboarding for hotel staff 

The simpler way to switch your PMS 

With a complete platform in the cloud, automatic product updates, loads of e-learning opportunities and a highly intuitive user interface, Mews makes switching your PMS painless. 

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Deploys in weeks – or even days 

Our dedicated team of deployment managers can get you up and running on your new system in just a few weeks, so you can start experiencing the power of Mews quickly. 
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Transfer data and future booking 

Guest profiles, future guest reservations, payments, and company profiles all easily transfer from your old PMS right into Mews, so there’s no disruption.  
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More ways to learn 

With Mews University and a constantly expanding library of help center articles – more than 1400 at last count – training on Mews PMS can be done on your schedule and with a variety of ways to get answers fast.   
Simple, intuitive interface

The PMS for the tech generation

We designed Mews so that any new employee can learn the platform quickly and without stress. First, you get a user-friendly dashboard. Then comes the color-coded timeline. Our guest-centric platform means everything revolves around the guest, – not inventory, which means you can easily sell your products, services and spaces to anyone.

Whether it’s seasonal turnover or staffing challenges, Mews takes the headache out of hiring and onboarding new staff members – no matter their job experience.

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Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

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FAQs

What is a hotel property management system? 

A hotel property management system – or PMS for short – is often considered the heart of a hotel or other type of property. At its most basic level, a PMS powers the primary tasks of the front office including reservations, guest check-in and out, rates and billing. In recent times, the scope of the software has expanded to bring more of the operating needs of a property together, including guest profiles, reporting, revenue management, food and beverage sales, and loyalty programs. 

What do you need to look for in a hotel PMS? 

A modern PMS should help you manage your property more efficiently and more profitably while also being easy enough to use to enable your staff to spend less time in front of a computer screen and more time connecting with your guests.
Some key features of a PMS include:

  • Being cloud-based – or, in the case of Mews, cloud-native
  • Secure and compliant to protect the hotel’s information as well as the guests’ personal information
  • Mobile-optimized so that you can access it from anywhere without needing to be at a desk
  • Easy-to-learn and use to help with staff turnover and quick onboarding of new team members
  • Customizable – no two properties are the same and you’ll need to be able to adapt the PMS to meet your needs
  • Integrations so that you can add or remove additional applications that allow you to maximize your profit and offerings

Why is a cloud-based PMS software important? 

Not only is cloud software more modern and future-focused, but it also allows you to work more efficiently and securely. With cloud software like Mews, we focus on keeping your business and sensitive information secure, so you don’t have to worry about it. Being in the cloud also means that you can connect to other cloud-based applications to optimize and grow your business in a way that works for you. And, without on-site servers, you don’t have to worry about maintaining hardware or downtime for service updates.  

How can a modern PMS help improve the guest experience and staff efficiency? 

Your staff interact with the property management system for some of the most important guest-related processes, including checking guests in and out of the property. Old and clunky software can require staff to change screens and search for information to find the reservation, capture the guest’s information, take payments, assign a room and even to identify who is a loyal customer. This not only can create a negative experience for the guest checking in, but it can also lead to long queues that require other guests to wait before getting to their rooms.  

With Mews, important guest and reservation information is readily available on the main dashboard and automation allows actions like signatures, information collection and payments to be frictionless and fast.

That efficiency means guests can be checked in and get on their way quickly. And, at the same time, the intuitive nature of our interface and convenience of the technology lets staff disengage from computer screens to have face to face conversations with guests.