Serviced apartment management software
Serviced apartment operations,
simplified
Serviced apartment operations,
simplified
Longer stays, less admin. Manage rates and reservations, revenue and reporting, payments and performance for your serviced apartments more efficiently. Mews makes it simple to deliver the experiences guests expect and maximize profit.
Longer stays, less admin. Manage rates and reservations, revenue and reporting, payments and performance for your serviced apartments more efficiently. Mews makes it simple to deliver the experiences guests expect and maximize profit.
Trusted by serviced apartments and aparthotels around the world
Services apartments face a unique set of operational needs and challenges. Our digital solutions give you the technology you need to curate seamless stays, whether for days or months.
01
Cloud-native
Don’t waste time and money installing and maintaining on-site servers or struggling to optimize your tech stack. Manage operations from anywhere with a true cloud solution.
02
Long- and short-stay
Handle all types of stays with ease, thanks to flexible reservation and billing functionality designed to meet the changing needs of today’s guests.
03
Contactless solutions
No onsite staff? No problem. Empower guests with a fully digital guest journey including check-in, payments and check-out.
04
Centralization capabilities
Manage multiple properties from a central platform for better oversight, centralized rate and user management, faster reporting and easy user access administration.
Most property management systems work for long-stay or short-stay. But that restricts your bookings. That's why Mews gives you more ways to manage reservations for your serviced apartments.
Accept reservations for any length of stay – a night, a week, a month, a school semester or more – directly on your site with the high-converting Mews Booking Engine. Save on OTA fees and improve the guest experience at the same time.
Take the challenge out of managing long stays with a user-friendly monthly reservation timeline. Need a different view? Just toggle to day or hourly views. Always know who's coming and going, and if needed, adjust bookings with a drag and drop.
Stand out from the competition with the freedom to add custom or third-party integrations, and design the system you need. Whether you want to build a community, attract students or bring in digital nomads, Mews lets you optimize your operations to fit your vision.
No onsite staff? No problem. Time-saving automation enables you to run lean while self-service solutions give guests the freedom to check in, check out, and communicate with you as they please.
“We were looking for anything but the legacy systems on the market today. We landed on Mews because of the open API, the willingness and ability to scale and ‘bolt on' other white-label solutions.”
From single apartment buildings to international groups, Mews is a powerful, proven solution for serviced apartment operations.
Flexible rate management
Corporate management and billing
Centralized operations
Read the stories from Mews serviced apartment customers
1/3
“We have customized a perfectly adapted tech stack to our operations which allows us to automate repetitive tasks, optimize and streamline our daily operations, and respond effectively to the needs of our employees and our travelers.”
RevPAR increase from 2021 to 2022. Read more
“Automation is such a game changer in the world of serviced apartments. Our guests are happy, and we save time and money – Mews is the best at making even the most complex operations easy and efficient.”
increase in RevPAR Oct-Dec of 2021 vs 2022. Read more
“After a thorough review of PMS software, we found that Mews most adequately addressed the complex needs of the long-stay hotels. The creative and flexible solutions were unlike anything else we had seen and perfectly aligned with our ambitious goals.”
RevPAR increase saved through automation. Read more
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?
FAQs
Serviced apartments, which may also be referred to as aparthotels or extended stay hotels, are furnished apartments that can be rented on a nightly basis or for longer periods. They generally include a kitchen or kitchenette, a living space, a sleeping area, a full bathroom, and may include housekeeping and laundry machines.
Serviced apartments are commonly used by people traveling for business or by tourists looking for more of a complete environment than a standard hotel room and bathroom. Extended stays are growing in popularity with digital nomads and people looking for a community feel when they’re away from home.
A PMS is used to manage the operations of a serviced apartment property. Given that guests often book a longer length of stay than in a traditional hotel, the PMS used by extended stay hotels should make it just as easy for a guest to book for a few months as for a few nights, and the management of the longer stays should be simple as well.
Additionally, given the interest in this segment of travelers to be able to work from the location where they’re staying, the property should be able to sell co-working spaces by the hour or the day or even monthly memberships for different spaces around the property.
The PMS should also be flexible enough to make it integration of third-party applications seamless to connect apps for housekeeping management, guest services and smart technology.
With Mews Spaces, guests can book their accommodation for months as easily as they would reserve a few nights.
As a cloud-native platform, Mews is fast, integrated and secure. On top of that, our intuitive interface makes learning Mews so easy that anyone can get comfortable with it in a few days – even new staff who have no hospitality experience. We also provide digital solutions like a self-service kiosk for check-in and out, online check-in and out, and direct chat to save staff hours every week and easily manage the check-in and check-out for large groups.
Aparthotels often have diverse room types and amenities. Mews allows you to easily enter different room types and rate manage them all separately to help you maximize revenue.
Many property management systems that market to aparthotels are described as cloud-based. Often, though, these are cloud adaptations of traditional, on-premises (server-based) systems. A cloud-native property management system, like Mews, is built from the start as a cloud technology. This distinction is crucial because it ensures that users can the full power of the platform and benefit from enhanced speed and security.
Some similar examples of extended-stay apartments that can manage their operations and guest experience with Mews include student accommodations, retirement homes and hybrid properties that offer long- and short-stay bookings as a way to diversify revenue and manage through seasonal highs and lows.
Cookie management
Here you can manage your preferences regarding cookies:
Essential cookies
Essential cookies enable core functionalities of the website such as marking your data inputs, network management and accessibility.
Functionality cookies
These cookies allow a website to remember choices you have made in the past, like what language and currency you prefer, remember your name and email and automatically fill forms.
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on how you use it.
Advertising cookies
Advertising cookies for delivering tailored and customized advertising.
Mewser