Voted no.1 Property Management System 2026

Mews reviews, ratings and awards

Q: What features does Mews PMS offer?

Mews is more than just a hotel property management system . Imagine a PMS, POS, RMS, Payments and Events in one seamless platform to help you effortlessly scale. From an easy-to-use booking engine that drives direct bookings to online check-in, check-out, automated payments, AI-powered revenue management, intelligent reporting and Open APIs – Mews gives you everything you need to get more out of your hotel, with less of the manual work.

Mews is transforming hospitality. Voted #1 PMS by HotelTechReport for 2024, 2025, and 2026, we’ve earned almost 4,500 reviews across trusted sites, with an average rating of 4.6/5 stars. So, don’t just take our word for it. Hear from the hoteliers who choose Mews.

View testimonials

4.6/5 HotelTechReport

4.6/5 Capterra

4.8/5 G2

4.6/5 GetApp

4.6/5 HotelTechReport

4.6/5 Capterra

4.8/5 G2

4.6/5 GetApp

4.6/5 HotelTechReport

4.6/5 Capterra

4.8/5 G2

4.6/5 GetApp

4.6/5 HotelTechReport

4.6/5 Capterra

4.8/5 G2

4.6/5 GetApp

Take it from the hoteliers who choose Mews

Best Property Management System

2024

2025

2026

Best Hotel Restaurant POS System

2026

Hoteliers Choice Hotel Tech

2025

2026

Best Place to Work in Hotel Tech

2025

2026

15,000+ customers choose Mews

As a smaller hotel, we really have the chance to connect with our guests on a deeper level. Mews helps us build those relationships by seamlessly working in the background so that our hospitality can take the stage.

Johnny Noonan

Managing Director

The Chloe

Reduction in onboarding time

1678

7197

87%

Hear it from our hoteliers

Mews has helped  us improve our communication and better understand the needs of our guests.

Tini Diekmann

Deputy Hotel Manager - Hotel Oderberger

Woman sitting on a leather couch with a contemplative expression, wearing a gray blazer and white blouse, in a warmly lit room.

"For me, success is investing in your people, making sure they’re trained to a very high spec. Mews University gives us that platform to make sure that all our staff are trained to a very high level of understanding to then be able to confidently deal with our daily processes.”

Kash Jagda

Operations Manager - Bush Farnham

Man in business suit looking at a ivy-covered building with outdoor seating area.

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“We did a very comprehensive review of all the options out there, and Mews stood out very clearly – being cloud-native, with lots of APIs, a big marketplace with lots of integrations and supported by a very strong team.”

Eirik Bogsnes

Executive Vice President - Strawberry

A man working at a counter in a cafe or restaurant, with hanging glasses and warm lighting in the background.

"We had a software to make payments; we had the software for organizing events; we had software for making keys; there were just a lot of standalone systems. Mews helped us to integrate all the systems, making the life of our receptionist way easier.

Damien Janssens

General Manager - Mercure Roeselare

Bearded man in a white shirt speaking, seated with legs crossed in front of black panels with bright vertical lights.

The interface is so simple to use – it empowers our team to work faster and impress guests⁠

Candice Philippe

Sales Manager

Maison Mère

“We’re impressed by how sophisticated and yet easy to use Mews is. Our guests are enjoying its versatility too. Requesting extra towels and pillows, connecting to the Wi-Fi and opening their room doors is always just a click away. That’s the biggest win for us – simplifying how our guests book and interact with us.”

Sandra Alcazar

General Manager

The Maj Hotel

FAQs

What is Mews?

Mews is the award-winning, cloud-native property management system to take your hotel operations into the new era of hospitality. With an intuitive, easy-to-learn interface powered by innovative technology, Mews helps streamline daily operations, automate manual work, personalize guest experiences and drive your property’s revenue growth.

Where can I find more reviews of Mews?

The best way to see whether Mews is for you is to hear from the innovative hoteliers who use it. Explore hundreds of our own customer stories, or check out Mews on trusted review sites like HotelTechReport, Capterra, Featured Customers, G2, and GetApp – where we consistently maintain a 4.6+ rating.

What features does Mews PMS offer?

Mews is more than just a hotel property management system. Imagine a PMS, POS, RMS, Payments and Events in one seamless platform to help you effortlessly scale. From an easy-to-use booking engine that drives direct bookings to online check-in, check-out, automated payments, AI-powered revenue management, intelligent reporting and Open APIs – Mews gives you everything you need to get more out of your hotel, with less of the manual work.

Is Mews PMS cloud-based?

Yes. Mews was built in the cloud from day one, unlike many of the legacy systems still in use today. This means you can access Mews from anywhere, with just your device and an internet connection. That means fully remote access for you and your staff, fast software updates, real-time data syncing, boosted uptime and top-tier security.

What integrations does Mews support?

Mews offers a huge marketplace of hospitality apps, with 1,000+ best-in-class integrations – and no connection fees. From accounting to distribution and everything in between, simply ‘plug in and play’ with many of your favorite tools, while also exploring new ones with low risk to your business.

What types of properties can use Mews?

In short: just about any type of property. Mews is built to be fully flexible and borderless, seamlessly adapting to power hotels of all sizes and segments around the world. Whether you run a staff-less self-serve hotel, a multi-property chain portfolio, or long-stay accommodation that requires varying lengths of stays and services, our property management system works around you.

What kind of customer support does Mews offer?

Great support comes as standard with Mews. Every customer gets expert assistance, including email and chatbot support for everyday queries and critical phone support when it matters most. Need faster responses? Our premium support plan gives you 24/7 live chat with Mews experts, so help is always just a click away. You can compare plans here.

How much does Mews cost?

Every hotel is different, so our pricing plans are built to match. Whether you're an independent hotel looking for essential PMS features or a hotel group managing multiple properties, you’ll find a plan that works for you. Plus, you can customize your setup with add-ons like RMS, POS and Bookable Services as you grow – all seamlessly embedded into the Mews ecosystem.

Does Mews offer training?

Yes. We want you to feel confident using Mews from day one. You'll get a dedicated customer success manager for continuous support, whether you've been using Mews for 10 days or 10 years. You’ll also have access to Mews University, empowering staff at any experience level to learn the system on their schedule, anytime, anywhere. From live courses to interactive walk-throughs and hands-on practice, we offer a mix of learning styles for every role.

Mews reviews, ratings and awards

Take it from the hoteliers who choose Mews

15,000+ customers choose Mews

Hear it from our hoteliers

Get started in three easy steps

What is Mews?

Where can I find more reviews of Mews?

What features does Mews PMS offer?

Is Mews PMS cloud-based?

What integrations does Mews support?

What types of properties can use Mews?

What kind of customer support does Mews offer?

How much does Mews cost?

Does Mews offer training?

Get started in three easy steps

What is Mews?

Where can I find more reviews of Mews?

What features does Mews PMS offer?

Is Mews PMS cloud-based?

What integrations does Mews support?

What types of properties can use Mews?

What kind of customer support does Mews offer?

How much does Mews cost?

Does Mews offer training?

Mews reviews, ratings and awards