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DialogShift Chatbots

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DialogShift Chatbots


We're the German market leader for chatbots in hospitality and work with the latest AI-technology💙.


Hi there! We're the German market leader for chatbots & live chat for hospitality. 💙 DialogShift relieves hotels with chatbot solutions that automatically answer guest queries around the clock in countless languages and at various points of contact with the guest. Our innovative startup from the heart of Berlin develops chatbots that work with the latest AI technology. Our bots engage in almost human-like conversations leading to higher customer satisfaction. We also help hotels to sustainably increase their direct bookings and reduce commissions. Our customized chatbots are made for driving engagement and conversion. Every third person that is engaging with your DialogShift chatbot ends up booking a stay. And of course: Data security & GDPR compliance according to German regulations. Hundreds of hotels - from the well-known hotel chain to the family-run house with eight rooms - are supported by us in their guest communication. 🚀 In this way, we enable hotels and their employees for what really matters in the hotel industry: great service. 💙 For references check out our website:

✨ Winner of the Best Travel Technology Award 2020 ✨