Franklyview

Franklyview allows hoteliers to easily ask guests for feedback and share their enthusiasm for the property. It's as easy as filling in a few questions on a short survey that can be shared on review sites such as Tripadvisor as well as social media platforms. The reviews flow both ways, so if a guest isn't happy a hotel has direct access to asses and fix issue raised by a guest.

Features

  • Automatically use guest reservations data to target guests with questionnaires directly via the Franklyview platform
  • Make feedback a seamless, automatic part of the guest journey
  • Make it easy for you and your staff to respond to guest issues

Mews package

Can only be purchased by users on the Professional plan or the Enterprise plan.

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