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GuestCompass allows you to regain the online ownership of your guest.
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Throughout the guest journey the guest has many contact moments with thirds parties about your hotel. Mostly prior to booking but sometimes even after check-in. GuestCompass is a white label webapp for hotels & holiday parks. Always in your own name and brand. So, you take back control of the guest relationship. In addition, when all features are used you can generate a total savings per 25 rooms per year from 1 FTE + €3.565,88. Savings: · 1 FTE per 25 rooms on reception time. · €20 per room per year on paper use. · €200 per 25 rooms per year on room keycard costs. · 1% reduction of OTA bookings. · Cross sell from €1.500 per 25 rooms per year Features · GuestCompass is not an APP, so no need to download. Readily available for all devices via webapp. · Through connection with MEWS, online check-in and fast check out is available so less reception time is needed · Room automation. Use GuestCompass to give your guests the ability to access the curtains, lighting, heating, and door entry via their phone and go fully contactless. · Improve guest satisfaction via feedback and communication during the stay; Smiley module, whatsapp, IM, chat, forms, reservations tools. · Upsell & cross sell; pre-arrival upsell emails, room service, bike rental, ticketing and all other facilities in and around your location. · Efficiency; reduce paper by digitalisation your paper trails. Dynamic room directory, surveys, pillow menu, room service menu, housekeeping and/or maintenance request. · iFrame module to easily integrate all your external partners.
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