GuestTalk

GuestTalk allows instant communication between staff and guests through an easy-to-use customer management tool. Think of GuestTalk as the "mobile phone" for your hotel. Guests can message reception and your staff can respond from anywhere using their PC, tablet or smartphone. There's no need for guests to queue at reception, and no need for phones in every room.

Features

  • Staff can respond to guests even when away from reception
  • Stay date analysis: day by day revenue performance and price positioning vs main competitors
  • Automate standard guest messages to save time
  • Queues at reception are avoided by allowing guests to text in requests
  • Designed to be instantly usable without training
  • Enhance your customer service with SMS, email, and social media!

Mews package

Can only be purchased by users on the Professional plan or the Enterprise plan.

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