GuestTouch Messaging

Topline

GuestTouch Messaging helps hotels generate more sales, provide a fantastic experience and connect with customers through meaningful interactions, right from google search, and through all stages of guest's stay and beyond! Let your customers interact with your business as they do with their friends- through messaging, SMS, WhatsApp, etc.

Use automation to free up your time while providing personalized interactions.GuestTouch Messaging helps hotels create meaningful interactions throughout the customer journey. Hotels benefit from connecting with guests at all stages of their journey while providing guests with a seamless experience and boosting online reviews on popular review sites such as Google and Tripadvisor. GuestTouch is very easy to use and offers unlimited support and training to help you reach your business objectives. Supported features: 1. Automatically sync reservations and guests 2. Unified team inbox to manage all customers and guests communications 3. Create and automate personalized messages (e.g. Pre-Arrival, Welcome Message, Check-out) in over 100+ languages 4. Share personalized digital amenity page/digital booklet 5. Get more (& better!) online reviews and collect internal guest feedback seamlessly. 6. Personalize messaging outreach to guests (e.g. By Name, Arrival Date)