Jana Concierge logo

Website

app.jana-concierge.com/


Countries operated in

Operate globally

Jana Concierge

Countries operated in

Operate globally

Topline

Jana Concierge is a collaborative web application that boosts guest satisfaction and quality of service.

Overview

Description

At Jana, we love empowering front-of-house teams to deliver exceptional guest experience because we believe that excellent service is what separates the good from the great. Our heart is guest engagement. Strengthen a personalized relationship by using your guests' preferred modern channels of communication: SMS/text, WhatsApp, email. When your guest wants a dinner reservation, a taxi, some flowers, or anything under the sun—whatever their request may be—save time and keep track of everything with robust request management tools that integrate seamlessly with our omni-channel inbox. We also want to highlight what makes your hotel unique while promoting upsells. Put your spa, coffee shop, or other services in the pocket of your guest via a simple client-facing application. We'll provide automated statistics & reports that will allow you to constantly monitor and improve your performance. Go above and beyond for your guests with Jana Concierge. Create a unique experience and empower your teams to deliver exceptional quality of service and improve customer loyalty. Supported features: Communicate with your guests via SMS/text and WhatsApp Manage all guest requests in one place with enriched guest profiles Guest application to sell and showcase your services Personalized branding

Interested in adding?

If you're interested in adding this integration to your Mews account, click the button below to log in

Log in

Cookie management

Here you can manage your preferences regarding cookies: