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Do hotels think emailing is the best way to communicate with guests? Meet a brand new way of guest communication by using WhatsApp.

Explore personality with guests in a way like never before. We are Lacoly, a proud Partner of WhatsApp. Together with Lacoly, hotels can build WhatsApp flows in order to create a unique guest connection. By using WhatsApp, hotels can: 1) surprise guests by sharing personal based pre-arrival data, 2) receive additional guest information for more effective processes and 3) offer guests the best upsell in a personal way. Empower a whole new way of communication and increase revenue. All that without the need of typing any WhatsApp messages or the need of keeping an eye on WhatsApp conversations. Supported features: 1. Find guest information to send WhatsApp messages 2. Share pre-arrival information with hotel guests 3. Add breakfast or any other services 4. Change reservation states 5. Update guest information