loyall

The Loyall Customer Club (LCC) module that will allow you to build your own database of loyalty members.

Loyall provides tools for automation, segmentation, campaigns and statistics. Members can earn points for their stays and other expenditures which they can later use as a payment option.

The LCC module seamlessly integrates your loyalty program directly into the Mews PMS, empowering your guest handlers to provide optimal service.

This integration allows for seamless access to the Loyalty CRM and member management from the Loyall dashboard.

In addition, receptionists can effortlessly search the member database to view member levels and special benefits that guests may qualify for. They can also activate member perks on behalf of the guest.

For non-members, receptionists easily can invite them or utilize the auto-invite function, effectively converting OTA bookings to direct bookings and enhancing guest satisfaction.

Operator supported features:

• Apply bonus and/or giftcards from the loyalty dashboard into Mews PMS

System supported features:

• When reservations are updated in mews PMS they may trigger member invitation requests in the loyalty system
• When bills are closed in Mews PMS they will generate bonus for members in the loyalty system

Member supported features:

• Ability to use bonus or giftcards as a payment option in Mews PMS via the loyalty membership page