TigerTMS

Topline

App by TigerTMS Ltd, iLink has become the gold standard for hospitality middleware providing certified interface connectivity between Mews and many systems used by hotels who want to increase operational performance, save money, and enhance the guest experience.

iLink is one of the leading technologies in the hospitality market - it is the glue that connects Mews, whether you’re looking for integration to a TV System, a Guest Services’ solution, Telephony, Voicemail, WiFi or one of the other leading hotel systems we interface to.
 
Acclaimed Dashboard showing all your Mews interfaces to the hotel systems

An easy-to-use Dashboard will show at a glance, the status of all your integrations between Mews and your hotel systems to provide live and real-time information of the status of your interface connections, flagged as red, amber or green.
 
iLink for iCharge Enterprise 

TigerTMS iLink integration to Mews provides indispensable core connectivity and management solutions. iLink integration to Mews includes:

• Folio Postings - Phone call or Food & Beverage
• Folio Postings - Minibar, Internet, Movies, Other
• Housekeeping Status update - Clean/ Dirty
• View Folio
• Fast Billing of voice usage for guests and administration teams
• Automatic production of a range of reports to give detailed analysis, and enable operational improvements

 
iLink for innLine and voicemail systems

Use iLink to connect Mews to voicemail systems and provide Guest Voice Messaging and Call Wake-ups, freeing up staff from delivering messages to rooms and producing reports on call wake ups as standard.  innLine supports multiple languages, group messaging (for tour leads to create and send voicemail messages to their own group) and Room Status for easier management of room stock for efficient housekeeping.
 
iLink for iPortal and Mobile Guest Services

Generate additional revenues and integrate iPortal or other Bring Your Own Device systems to Mews to offer Enhanced Guest Services and Upsell Opportunities: tailor promotions and special offers of hotel amenities, spa treatments etc and facilitate direct chats or calls to hotel departments.
 
iLink for iPTV

Offer the luxury of a home from home experience with IPTV integration to allow personalised messages to guests, view bill, express checkout, use of their own streaming apps throughout their stay, secure in the knowledge that once they check-out, their credentials are wiped and cannot be used by the next guest.
 
iLink for iGuest and Telephone Systems

Deliver the personal touch, integrate your PBX to know instantly the name and number of a guest using room phones to call hotel services; see information such as preferred language, VIP status, and allergy information.

Usage Information

iLink is estimated to have 10,000 installations in hospitality properties across the globe.