ReviewFilter - Pro
Want more positive reviews for your hotel? Of course you do! That’s why we are excited to have partnered with Mews to provide you with a seamless solution to handle guest feedback, increase positive review volume and increase your hotels ranking on sites like TripAdvisor. ReviewFilter is a cloud based app that when linked with Mews will engage with recent guests via email and invite them to give feedback on their stay. If the feedback is positive the customer is automatically redirected to submit their review to sites such as TripAdvisor, Yelp, Facebook, Google etc. However, if the feedback is negative the customer’s comments will be forwarded on to the manager or business owner for them to deal with and hopefully resolve the complaint in private. Using ReviewFilter a business can push more positive reviews to public review sites whilst allowing disgruntled customers to vent in private thus improving its online reputation. Supported features: - Retrieves checked out guests automatically so you can generate more positive reviews on autopilot. - 2-way integration with Mews which means guest feedback will be visible in the guest record within Mews. Extremely useful when the guest book with you again. - Performance Metrics Dashboard - Reservation data visible in ReviewFilter so you can identify room numbers or room types that may not be up to standard. - Twitter integration so you can share that absolutely amazing review with your followers. - 2000 Email Review Requests Per Month - Free Setup by one of our reputation management experts (includes email copy writing, branding, logo, review site configuration and testing). Sign up today for a free 30-day trial and see how ReviewFilter can give your business’s online reputation a competitive advantage over the competition.