Goki is a guest-facing mobile-based door lock solution available for download on IOS and Android. The application is made available to guests via a link that can be added to the Mews pre-arrival email. Goki provides the added functionality of sharing what information, services and facilities the hotel has to offer.

Goki SmartLocks are 99.9% germ free and replace your existing locks, or Goki SmartDiscs connect wirelessly to your existing electronic locks. Check-in is often slow, expensive to staff and annoying for the guest; Goki is changing that. Guests can download their keys prior to arrival and discover what’s on at their hotel, speeding up check-in, lowering staff overheads and creating a mobile community for hotels to engage more effectively with their guests.

Goki removes typical guest pain points – such as long queues after long flights, filling out registration forms and scanning ID – by issuing keys to the guest's phone and sending them a notification when their room is ready. With Goki, check-in is as easy as ordering an Uber.


  • Guests can find and update their reservation
  • Guests can complete their check-in
  • Guest can extend their stay
  • Guest can receive and use their key
  • No more lost keys and expensive replacement

Mews package

Can only be purchased by users on the Professional plan or the Enterprise plan.

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