Franklyview allows hoteliers to easily ask guests for feedback and share their enthusiasm for the property. It's as easy as filling in a few questions on a short survey that can be shared on review sites such as Tripadvisor as well as social media platforms. The reviews flow both ways, so if a guest isn't happy a hotel has direct access to asses and fix issue raised by a guest.
- Automatically use guest reservations data to target guests with questionnaires directly via the Franklyview platform
- Does not push customer responses back onto their Mews profile
You need to have a contract with this integration partner before you connect this integration to your Mews account.See Plug and play integrations