Conduit AI

Topline

Conduit AI agents integrate with Mews to centralize guest communication and automate routine requests across voice, SMS, WhatsApp, email, and chat.

Conduit provides an AI agent platform designed for hospitality teams. Through its integration with Mews, Conduit enables hotels to centralize and automate guest communication without adding operational overhead. With Conduit, staff can: • Automatically respond to routine guest questions about reservations, amenities, and check-in/out times using real-time Mews data. • Manage all communication channels in one inbox, reducing the need to switch between tools. • Trigger personalized workflows such as upselling late check-out, extending stays, or handling maintenance requests. • Escalate seamlessly to human staff for complex or high-value interactions. Unlike general-purpose chatbots or workflow tools, Conduit is built for conversational workflows in hospitality. The system adapts and improves over time, ensuring agents become more effective with continued use. By combining automation with human oversight, Conduit helps properties deliver faster responses, higher guest satisfaction, and more efficient operations.