Hospitality podcast

Scaling teams in the age of AI may seem like a race in efficiency, but the truth is - teams can’t make it without empathy. In the launch episode of The Future Is Human podcast, host Naomi sits down with Meri Williams, seasoned CTO and chair of LeadDev, to explore what makes teams truly successful.

In this episode of The Future is Human podcast, host, Ella McCann-Tomlin, welcomes Ally Mitchell, Chief of Staff at Mews, to explore how pregnancy, birth, maternity leave and pregnancy loss intersect with career ambition, mental health and organisational culture. Becoming a parent changes everything - even the way you work. In this episode of The Future is Human podcast, host, Ella McCann-Tomlin, welcomes Ally Mitchell, Chief of Staff at Mews, to explore how pregnancy, birth, maternity leave and pregnancy loss intersect with career ambition, mental health and organisational culture. Drawing on her 15+ years in people operations, Ally shares raw, vulnerable insights into the isolation of being locked out of your work life while on maternity leave, managing anxiety and perfectionism and what leaders and organisations must do to genuinely support working parents.

Building deeply human teams in an increasingly automated world may sound like an oxymoron - but it isn’t. In fact, it should be #1 on your priority list. In this episode of The Future is Human, host Naomi Trickey welcomes Brandon Sammut, Chief People and AI Transformation Officer at Zapier, to explore why maintaining human connection is your competitive advantage, how to design AI adoption that enhances rather than replaces human creativity and the leadership behaviors that scale culture across 900+ distributed team members. From Zapier's three-pillar impact model (efficiency, quality, employee experience) to practical approaches for remote-first cultures that thrive, this episode unpacks it all.

What if the communities built to keep us safe don't always get it right? And what if the workplaces committed to inclusion don't always go far enough? In this eye-opening and candid episode of The Future Is Human by Mews, host Ella McCann-Tomlin welcomes Samir Habbad-Khaira, Customer Onboarding Manager at Mews, to explore identity, belonging and resilience at the intersection of race, sexuality and culture. Together they examine racism within LGBTQ+ spaces, the emotional toll of activism and DEI work, political anxiety's impact on mental health and why creating psychologically safe workplaces is a business imperative - not a nice-to-have.

What do fun, curiosity and human connection have to do with scaling technology teams successfully? As James Stanier, CTO, Veterinary at Nordhealth reveals in this episode of The Future of Human podcast - everything. Tune in as he and host, Naomi Trickey, explore why hiring for mindset matters more than experience, how to maintain trust and collaboration across remote teams and the critical strategies for keeping your organization human-centered as AI transforms the workplace. It turns out - if the question is how to lead teams that don't just build great products, but grow great people, the answer lies in making fun part of the workplace again.

What does human leadership look like in a world shaped by pressure, performance, and increasingly powerful technology? In this episode of The Future Is Human, host Ella McCann-Tomlin sits down with Hemant Godhwani, VP of Corporate Finance, Corporate Development, Investor Relations, and Treasury at Mews, to discuss why relationships remain irreplaceable in high-stakes fundraising, how to build authenticity while selling, and why structure matters as startups scale.

Can intentional leadership be the missing piece that boosts employee performance? In this episode of The Future Is Human podcast, host Naomi Trickey sits down with Pat Phelan, Chief Revenue Officer at GoCardless for an eye-opening conversation about what’s REALLY required from leaders today. Tune in for his tried and tested strategies on building high-performing teams across global regions, keeping empathy and purpose at the center of both customer and employee experiences and being the guardian of your employees’ careers. In today’s day and age, it can be a real struggle to balance growth with values, but ironically, it’s a non-negotiable to do so. Tune in to find out how you, as a leader, can make it a reality.

What does inclusion in the workplace REALLY look like? For Noemi Varhelyi, it means giving people the space to truly be themselves instead of just accommodating differences. In this eye-opening episode of The Future is Human podcast, host Ella McCann-Tomlin sits down with Noemi, Customer Support Analyst at Mews and neurodiversity advocate, to explore how organizations can build genuinely inclusive cultures. Tune in for her candid and revealing insights on why ADHD and autism remain chronically underdiagnosed in women, why simple gestures like asking instead of assuming can be game-changers, and why the human touch - critical thinking, psychological safety, and authentic connection - must never be automated away.

As the world gets more AI-driven, we ironically, can’t afford to get less human.

With AI occupying every nook and cranny of the workplace, designers are having to change the very way they think about their jobs. Because today, anyone can build anything. But not everyone knows what should be built. In this episode of The Future Is Human by Mews, host Naomi Trickey sits down with Melanie Yencken, Senior Director of Product Design for Growth and Premium at LinkedIn, to explore what AI is really changing about design, leadership and human creativity. From the invisible craft behind great products to why speed can be dangerous without judgment, Melanie’s insights prove that empathy, taste and emotional intelligence are becoming the most valuable currency for designers as execution gets automated.

AI is changing a lot more than the way we work - at an essential level, it’s changing the way we see ourselves. In this episode of The Future Is Human by Mews, host Ella McCann-Tomlin sits down with Debora Gallo, VP of Talent Development at Mews, to talk about what it really feels like to lead people through the AI era; a moment that is reshaping expertise, identity, connection and confidence at work. From her own experience of reinvention across Argentina, Australia and the Netherlands to the emotional shock of feeling “heard” by a machine, Debora offers candid and deeply human insights about agency, grief, optimism, leadership and the courage it takes to keep people at the centre when the pressure to move fast is everywhere.