sustainability & impact

Creating a more hospitable future

Real hospitality starts with our team and reaches our customers, their communities and the world around us. So, we’re building a company that runs responsibly because we believe hospitality should give more than it takes.

2381
1
0411
1
11
k+
Trees planted 
€
1072
2
9120
0
8230
0
200
k+
donated to communities in crisis
7011
1
1280
0
10
+
NGOs supported
€
2091
1
4725
5
1860
0
150
K+
equity awarded to ERG ambassadors

Sustainability

Hospitality is meaningless on an inhospitable planet

From measuring emissions to partnering with climate-focused organizations, we care about building a low-carbon future for hospitality.

Measuring our impact. We completed our first carbon footprint in 2024 using Watershed, establishing a baseline to understand where our emissions come from. We're now measuring annually, building the data foundation we need to track progress and identify where we can make the biggest difference.

Building transparency. We're developing our first sustainability report for publication in 2026. This voluntary commitment to transparency will give our stakeholders clear visibility into our environmental performance as we prepare for future regulatory requirements.

Setting targets. With two years of carbon data, we'll set emissions reduction targets informed by climate science. We're taking time to understand our actual levers for change & focusing on meaningful action.

Through our longstanding partnership with Hotels for Trees, we've enabled Mews customers to plant over 200,000 trees. Hotels can offer guests the option to skip room cleaning in exchange for a tree planted — turning everyday hotel operations into reforestation action.

Social Impact

Making an impact means showing up, for everyone

We support communities around the world through nonprofit partnerships, disaster relief and a growing social impact strategy. Our goal is to help build a more equitable, resilient world – especially for those facing displacement, poverty or crisis.

€150K

Donated through nonprofit partnerships worldwide

Partnership with KLABU to support refugees through sport and community. Mews is the lead partner for KLABU's Boa Vista Spirit clubhouse in Brazil, supporting over 1,000 Venezuelan refugees through access to sport, creativity, and belonging.

Read the KLABU Case Study

Disaster Relief Fund: to provide emergency support in times of crisis. In 2025, Mewsers committed €50,000 to humanitarian crises through an employee-led committee, responding rapidly to displacement and disasters affecting communities worldwide.

1,000 hours of impact: to build hospitality skills through service. In December 2025, 1,300 Mewsers had the opportunity to participate in their local communities through our annual EDGE Day. They practiced core skills of hospitality, like service, empathy, and creating memorable experiences, with those who need it most.

Inclusion and Belonging

Helping every Mewser feel at home

Diversity alone isn’t enough. We’re working to ensure every Mewser feels safe, seen and supported, particularly those from historically marginalized communities.

Establishing our Employee Resource Groups (ERGs) with structure and funding

Strengthening psychological safety and inclusive leadership

Improving neuro-inclusion and accessibility across events and processes

Building data-driven, localised DEI strategies for each region

Addressing intersectionality in policy and lived experience

For me, belonging is more than inclusion. It’s the feeling of being accepted, embraced, and genuinely welcomed for who I am. And I’ve really felt that at Mews. ⁠

Tanisha Lewis

Partner Marketing Executive

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ERG Black at Mews

Equitable Working Practices

Caring for our people,
not just our profits

Hospitality faces equity challenges like pay gaps, parenthood penalties and undervalued service work. These issues exist across industries, but that doesn’t make them acceptable. As a tech company in this space, we can’t create real change while repeating the same patterns. Equity is not an add-on. It’s core to building a strong business.

Closing the gender pay gap
through pay transparency

We're implementing salary bands, building job architecture and evaluation systems, and working toward publishing salary ranges on job adverts. Pay transparency shows us whether we're actually rewarding performance fairly, or inadvertently penalising certain life patterns.

Paying ERG Ambassadors

Our Employee Resource Group (ERG) ambassadors receive equity compensation for their vital work as cultural custodians. Most companies treat this as voluntary labour, which compounds inequity. We recognise it as work that creates value.

Doubling down on inclusion

While inclusion is being reframed as optional or risky elsewhere, we're investing in it as core business strategy — through mentorship programmes spearheaded with our Women's ERG, inclusive hiring practices, and keeping equity central to our ESG approach.

Want to build a career with real-world impact?

We’re a company built on purpose, not performative values. And it shows in the people we attract, the customers we serve, and the partnerships we grow. If you want your work to matter (to people, planet and progress), join a team that’s serious about change.

Visit our careers page

Creating a more hospitable future

Hospitality is meaningless on an inhospitable planet