Hotel guest management software
The smart way to manage guests
Unlock the full potential of your guest data with AI-powered insights that help staff create meaningful connections and build lasting loyalty with VIP-worthy experiences.
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Get to know hotel guests in seconds
One AI-powered summary, everything you need to know about a guest.
Find their preferences, lifetime value and stay history in one place to deliver exceptional personalized service.
AI Smart Tips
Easy-to-read summaries reveal everything your staff need to know about a guest. And the more notes they add during a guest’s stay, the better the insights get.
“The AI Smart Tips feature in Mews has revolutionized how we greet returning guests, adding a personal touch to each interaction. The feature has streamlined our operations and enhanced our ability to deliver top-notch service to every guest.”
Turn guest data into actionable insights
Scale up your data collection with unified guest profiles that help you learn from your guests' spending habits and behavior.
Match and merge
Eliminate guesswork and automatically merge duplicate profiles to give you a full view of returning guests and their spending habits.
Customer lifetime insights
Your most valuable guest isn’t always the one staying the longest. Automatically link guest spending from the bar to the spa to spot your highest-value guests.
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?