DigitalGuest is a personalized guest experience web app that helps the hospitality industry communicate, upsell and offer services to their guests.
Ready to give your guests a next level hotel experience?
DigitalGuest is a personalized guest experience platform that helps the hospitality industry communicate, upsell and offer services to their guests from pre-stay to post-say in one web app. Our hotel guest communication platform is a simple and powerful tool that is easy to use and requires no download for the guests.
It’s possible to customize and target emails and SMS flow based on room type, rate code, or guest profile and offer special deals, such as room upgrades, parking services, and breakfast packages. Guests can access all the information about the hotel, contact reception, and order room service directly from their own smartphone.
We are here to help you succeed, so feel free to reach out any time!
**Benefits:**
- **Increase revenue**
- Reach your guests in the right place at the right time with personalized offers and the sales will start rolling in.
- **Save valuable time**
- With a customized and automated communication flow that covers the entire guest journey you have time to focus on what truly matters - your guests.
- **Be sustainable**
- By bringing your printed restaurant menus and flyers to life and start saving paper with a digital guestbook.
**Supported features:**
- Automated and manual guest communication
- Easy access through QR codes
- Digital room directory
- Room service orders & Vouchers
- Digital restaurant menus
- Customizable digital guestbook
- Guest chat & in-room telephone
- Dashboard & Statistics
- Guest Segmentation
- Upselling
- Own contact person – support
- NPS - Coming soon
- Guest Registration Form - Coming soon
- Payment solution - Coming soon
Overview
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