DialogShift Chatbots

Our award-winning chatbots based on AI (machine learning) answer multiple guests 24/7/365 on multiple channels in more than 100 languages at the same time. This way DialogShift can help you avoid 8 in every 10 repetitive inquiries, saving time and bringing more engaged travelers into your booking engine.

We also help hotels to sustainably increase their direct bookings and reduce commissions. Our customized chatbots are made for driving engagement and conversion. Every third person that is engaging with your DialogShift chatbot ends up booking a stay.

✨ Winner of the Best Travel Technology Award 2020 ✨


  • AI Chatbot for 120 FAQs

  • Intelligent handover to staff (Live Chat)

  • 109 languages & auto-translation in live chat app

  • Booking Engine integration

  • Channels: Website Chat, Facebook Messenger, Code2Order, WhatsApp (additional fees), Mobile Web Chat

  • Guided dialogs with Quick Reply Buttons

  • For single and multiple properties

  • Intelligent message routing (queueing)

  • Proactive messaging

  • Statistics dashboard & advanced reporting

  • Full-service setup (because all we want is save you time)

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