Mews Hospitality Cloud

Hotel POS System

Fully integrated, purpose-built POS

Streamline your food and beverage operations with Mews POS, a mobile, all-in-one platform designed for hotel restaurants.

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Mews POS
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ePOS

Keep up with an agile hotel POS

Mews POS is a mobile-optimized platform that adapts to the changing guest expectations and the complexity of food and beverage operations.

  • Guest-centric order and pay
  • Hotel restaurant management
  • Revenue management
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Digital ordering

The easiest way to order and pay

No need to download an app, search for staff, hunt down physical menus or search through a lengthy list of items. Put guests in control and make ordering as easy as snapping a QR code – giving staff time to focus on guest service. 

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Embedded payments  

One property, one payment experience 

With Mews Payments, everything you need for processing payments – for your restaurant and your accommodation – sits within one platform. Serve up a fast, seamless and secure payment experience at every touch point for guests.

  • Immediate processing
  • Unified payments report
  • Hassle-free digital tipping
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Reporting  

Get real-time insights at a glance 

From granular details to the big picture, up-to-the-second data and customizable dashboards allow you to track valuable performance metrics for the health of your Food and Beverage operations. Tag items and analyse menu data, view performance of a single location or a multi-chain group, and make better, more informed decisions.  

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F&B inventory  

Manage your stock with confidence

The all-in-one solution for back-of-house connects inventory and ePOS so you can track, analyze, plan and order with confidence as you maximize efficiency and profitability. Upload recipes for ingredient-level updates. 

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Everything you need for efficient food and beverage operations

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Cloud-native

We've been in the cloud since day one. Cloud solutions are in our DNA.
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Global

Works with credit cards, debit cards, regional alternative payments and more.

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Integrated

Connects directly to Mews POS and Payments for frictionless experiences and shared guest information such as allergens.

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Efficient

Staff and guests have what they need in the palms of their hands. 
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Guest-centric

Your business revolves around your guests. So does Mews.
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Automated

Solutions that drive disengagement from tech and connection with guests.

Get started in three easy steps


01

Schedule a 30-minute call with a Mews expert. 

02

Get a personalized demo and see what Mews can do for you.

03

Expert onboarding to get you earning revenue in no time.

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FAQs

What is a hotel POS system?

POS stands for point-of-sale. A hotel POS handles the ordering and payments of the food and beverage operations as well as the sale of other retail goods or services. A point-of-sale system may include hardware and software and, in addition to payments, may also manage inventory, provide data and reporting and help facilitate communication between teams. Today’s cloud-based point-of-sale systems, like Mews POS, make it easy for guests to pay using a credit card (at a mobile terminal) or using a mobile wallet like Apple Pay.   

Why is a point of sale system important for hotels?

From room service to coffee in the lobby or a cocktail by the pool, food and beverage services are a great way for hoteliers to bring in more revenue. And when your hotel POS is connected to your PMS, everything runs smoother. It offers more opportunities to customize offers or upsells based on guest data and lets you sell from anywhere across your property.

Because it’s designed for hotels, Mews POS keeps up with the complexities of the hospitality industry. Orders go straight from table to kitchen, bills are split in seconds, and payments are instant. Your guests can even charge to their rooms.

What are the benefits of a POS system?

  • Save time: A POS connected to your hotel PMS means no double entry and no manual reconciliation, just a clean, automatic data flow.
  • Built for hospitality: Mobile-first and intuitive, meaning you can train faster, serve smoother and make fewer mistakes.
  • Better insights: See what’s working, track inventory and spot growth opportunities with clear, real-time data.
  • A smooth guest experience: Quick ordering, flexible payments and easy room charges make for a frictionless stay.
  • Sell from anywhere: From the lobby to the rooftop, every touchpoint becomes a chance to drive revenue.  

What’s the difference between a POS and PMS?

In the hospitality industry, PMS stands for property management system. PMS software is used to manage the core operations of a hotel. This includes guest reservations, inventory, check-in and check-out, housekeeping, channel management, billing and more.  

POS stands for point-of-sale and, in a hotel, is used to take payments for purchases such as retail and food and beverages. It also manages inventory and provides a variety of reports to help optimize revenue.  

When a POS is fully integrated with a hotel’s PMS, the experience for staff and guests becomes frictionless and more efficient, creating a seamless and more enjoyable guest experience. 

What hardware does Mews POS require?

The beauty of Mews POS is that no proprietary hardware is needed – only an internet-enabled Android smartphone or tablet. Here are the ones we recommend:  

  • Android OS 8.0 or higher 
  • Tablet screen size: 9.9"-10.5" 
  • Smartphone screen size: 5.8"-6.8" 
  • Recommended manufacturer: Samsung 

What are the most popular features of Mews POS?

Digital ordering — Guests can conveniently order and pay for their food and drinks from anywhere in the hotel via a QR code.  

Connected inventory — Back-of-house connects inventory to the POS so staff can efficiently track, analyze, plan and order ingredients, maximizing profits. It even tracks menu items down to the ingredient. 

Real-time reporting — Up-to-the-second data offers performance metrics and other insights to ensure your F&B operations are functioning at their peak potential.