ReviewPro

Customer management

ReviewPro's GSS solution turns insight into action to improve operational and service excellence. (Please note this connection is only available for ReviewPro's Guest Survey Solution (GSS), and not required if you only use ReviewPro ORM) This powerful, yet flexible tool allows you to build effective in-stay or post-stay surveys to identify detailed insight into what guests like or dislike and positively impact your online reputation. Create customized views, reports and alerts to help stay focus on the right priorities and act quickly on feedback that requires immediate attention. View all guest feedback in one dashboard. Prioritize operational & service improvements. Increase review volume & ranking on TripAdvisor & Google.