Bookboost's guest messaging tool enables omnichannel website chat, keyword chatbot, automated messaging, and proactive messaging. The product can be easily integrated with systems such as Mews Hospitality Cloud, social media platforms, and a variety of communication channels.
It can be used to improve operational efficiency, manage CRM, and run promotions and marketing campaigns proactively. Self-tailored analysis and reports give hotel managers deep insights to discover new business opportunities. With guest messaging, Bookboost helps hotels to communicate with guests more easily and efficiently, helping to increase guest satisfaction and create new revenue.
- Connect and directly assist guests
- Direct guest interaction from pre-booking to post-stay
- Combine all messaging apps into a single inbox (inc. SMS, Facebook Messenger, Email, and WhatsApp), and respond in real-time to guest enquiries
Can only be integrated by users on the Professional plan or the Enterprise plan.