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Hive is a customer engagement platform that centralizes all customer activity for brands and their customers.
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The platform provides a "customer activity center", which allows hospitality businesses to manage every customer experience, end-to-end, from one platform. Hive's customer activity center can be customized to the needs of every venue and offers: - A guest experience and request manager, which digitizes all service offerings onto Hive's app. - Table management system and widget, to help centralize F&B bookings. - Customer relationship management tool, which automatically profiles customers per interaction on the customer activity center. - Shared group database, which centralizes profiling efforts across every department and property under management.
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