Expect Me

Topline

Expect Me is a unique room selection and upselling tool, on our platform, guests can book an individual room from an interactive floor plan as easily as picking their plane seats.

Expect Me is a unique room selection and upselling tool. On our platform, guests can book an individual room from an interactive floor plan as easily as picking their plane seats. For years we have been used to selecting our seats on an airplane, at the movies, or at the theatre. It's now time to bring that experience to hotels!

Hotels now have a chance to drive incremental revenue not just by upselling higher room categories, but also by monetizing room selection for the room category that was originally booked. Additionally, this is a great tool to reward direct bookings and loyal guests.

We empower guests to personalize their stay by selecting and guaranteeing their individual room, plus a selection of ancillary products and services hotels offer them.

Whatever your objective, we have you covered so that you can focus on elevating the ultimate hospitality experience for your guests.

Key features

• Optimize revenue for each individual room
• Upsell specific products and services to drive ancillary revenue
• Interactive dashboard with insights and analytics on hotel and chain level
• Guest messages sent by us or through your own platforms and communication tools
• 2-way integration with Mews to fully automate the booking and operational processes
• Support from a dedicated team of hospitality professionals

Key benefits

• Enjoy incremental revenue
• A unique selling proposition to drive more direct bookings that no OTA or third party can offer
• Increase guest satisfaction
• Maximize your operational efficiency