Trustyou utilize guest feedback during each stage of the guest journey, from searching, booking, on-site experience and post-stay feedback in order to increase online visibility, improve operations, and drive hotel revenue. The platform allows hoteliers to market positive experiences derived from post-stay surveys to increase guest satisfaction and drive more bookings.
- Pulls data of departed guests
- Sends targeted post-stay surveys to guests
- *Currently does not push responses back into guest profiles in Mews