Zoom-letter

Guest communication

Zoom-letter provides a solution for direct hotel communication with hotel guests. The system collects relevant data from Mews and pushes this information directly to the platform, allowing you to send relevant mailshots to your guests both post-stay and pre-arrival.

You'll also be able to increase and diversify your revenue stream, thanks to targeted upselling. And because it's automated, your staff don't lose any time and can focus on providing excellent service to your guests.

Features

One-way integration
Automatic Pre-arrival and post-stay emails
Ability to pull reservation and guest data from Mews
Send up-sell suggestions to customer directly from zoom-letter CRM
Tracking user activity on hotel website