Dazia Capital runs over 1,300 long-stay units under the Calido Living brand across Spain. Jordan's Untermühle is a family-run spa hotel in Germany. They are in different markets and operate at different scales but share the same underlying challenge around revenue collection.
For Dazia Capital, the problem was client-side. Hundreds of guests on monthly billing cycles, each needing to be charged on schedule, retried if they failed, and tracked throughout. Time-consuming, error-prone, and a real risk to cash flow.
For Jordan's Untermühle, the problem came after invoices were issued. Tracking bank transfers, chasing overdue payments and reconciling everything against the right invoice was all done manually across multiple systems.
Both problems had the same fix: the Mews Operating System.
Dazia Capital piloted Recurring Payments and Jordan's Untermühle piloted Accounts Receivable. They’re two features that run inside the same operating system where reservations and billing already live. No disconnected tools. No duplicated workflows.
Automating the payment cycle for long-stay
For hotels hosting long-stay guests, payment isn't a single moment, it's a schedule. Customers on monthly plans need to be charged regularly and it needs to happen reliably across hundreds of units without teams managing each cycle by hand.
With Recurring Payments, Dazia Capital moved that entire process into Mews. Charges run automatically against tokenized payment methods, on schedule, inside the operating system. The front-office team stopped managing a payment process. They simply set up Recurring Payments and Mews took care of the rest. It saves approximately one hour per day, and secures important revenue for the business on a reliable schedule. All with minimal intervention.
"Long-stay means payment is never a one-time event. Before Recurring Payments, someone always had to be across it. Now Mews handles the cycle. We set it up with specific permissions and leave it to run in the background, we only really notice it when the money comes in. We’re now reclaiming valuable time back, Recurring Payments saves us around four full working days per month as we are no longer chasing guests."
– Guillermo Rodriguez, COO, Dazia Capital
Already managing long stays, gym memberships or other subscription-based services? Learn how to get started with Recurring Payments.
Closing the invoicing gap
Chasing invoices can be one of the most frustrating parts of a finance team’s day. The revenue is already earned. The stay is done, the client has left, and somewhere on a spreadsheet there's an invoice that hasn't moved. Our research found that the median gap between checkout and invoice issuance is seven to eight days – significantly delaying collection before the payment process has even begun.
Jordan's Untermühle piloted Accounts Receivable to fix exactly that.
Accounts Receivable automates the entire invoice-to-cash cycle, from issuance through to reminders, collections and reconciliation.
Invoices are automatically issued when a folio closes, dropping the delay to zero. Reminders are sent and payments come in via a dedicated IBAN and are automatically reconciled against the right invoices – including partial and bulk transfers – without manual intervention.
Finance now gets a real-time view of what's paid, pending and overdue. The result is less time chasing, faster collection, and a finance team that can see where every invoice stands.
“The biggest benefit on top of time saved and revenue collected? It's the mental space it gives back. Everything runs smoothly in the background, so I can focus on more valuable work instead of constantly checking and cross-checking." Niclas Jordan, Operations Lead
The outcome
These were two businesses with two distinct issues. However, the outcome was the same, a revenue collection engine that runs automatically.
Dazia Capital automated their payment cycle for hundreds of long-stay customers. Jordan's Untermühle eliminated the manual work between invoice and cash. Together, they show how Recurring Payments and Accounts Receivable bring high-friction workflows into one operating system so teams collect revenue faster, with less effort, at any scale.
Recurring Payments and Accounts Receivable are two parts of a wider set of releases from Mews.
Learn more about Accounts Receivable