Introducing Mews OS

Hospitality’s first unified operating system

Mews Unfold 2026 saw five major new product releases announced, spanning revenue management, guest messaging, accounting, business intelligence and channel management. These features combine with the existing Mews platform to create hospitality’s first unified operating system.

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Watch the full product innovation session from Unfold to see what it means for your property.

Want to learn more?

Video highlights

Understand

Mews works as a unified operating system, enhanced throughout by native AI.

See what's new

Five new innovations: revenue management, guest messaging, accounting, business intelligence and channel management.

Get inspired

Where tech removes complexity, so you can focus on human connection. Hospitality that feels personal, because it truly is.

What’s covered in the session?

Mews RMS

Mews RMS embeds dynamic automated pricing inside the platform, running 150 million pricing calculations a day and executing dynamic rate changes against live demand without manual intervention. This boosts total revenue per square meter by 13.7% against hotels with no RMS (internal 2026 calculation).

Mews Channel Manager

Mews Channel Manager, powered by SiteMinder, brings distribution natively into the platform through an industry-first partnership, connecting hotels to 400+ OTAs through one contract, one bill and one support line. #1 PMS and #1 Channel Manager HotelTechReport 2026.

Guest Messaging

Guest Messaging is a guest inbox that unifies WhatsApp, SMS, OTA messages and email, operating with full context on the reservation, the guest profile and the room. It can autonomously manage the conversation and even action tasks through a native Mews Agent.

Automations

Automations turn guest insights into action automatically, upgrading returning guests, adding amenities and routing tasks to the right team. Set up workflows that can be built from templates, customized visually, or described in simple words.

Accounts Receivable

Accounts Receivable brings the full B2B invoice-to-cash workflow inside the platform. This replaces the seven-to-eight-day invoicing delay typical in the industry, with automatic issuance at billing closure enabling 100% automated reconciliation.