One day, you’re studying. The next, you’re figuring out what comes... well, next.
There’s no single path into your career after graduation, but the first few steps matter more than most.
As part of the 2026 GenMews cohort at Mews, we – Nina and Alex – have spent the last few months learning what that can look like in reality. From our first weeks in Prague to working across different teams, it’s been a fast-paced introduction to both the company and the industry.
In this article, we’re sharing our experience so far – including what the program involves, what we’ve learned (spoiler: a lot), and what it’s really like starting your career at Mews.
Introducing the GenMews Graduate Program
Today, there are more career options and specializations than ever to choose from. And while choice is a good thing, it can also be a challenge. That’s where the GenMews Graduate Program comes in. It’s designed to give graduates the space to explore different paths while building real, practical skills that translate into day-to-day work – helping us understand where we fit best, both professionally and personally.
The structure is simple. Two years. Three rotations. Eight months each. What matters is how that structure is used. Throughout the program, we get the chance to work on real, ongoing challenges across the business, developing skills through problem solving, critical thinking and hands-on use of tools, including AI. With each rotation, we’re able to build deep, role-specific experience, while also gaining a broader, company-wide perspective – something that makes the program uniquely valuable.
The 2026 GenMews cohort
In this year’s cohort, what’s great is that both of us come from very different backgrounds, with very different goals for what we want to get out of the program – which reflects exactly why GenMews is designed the way it is.
Nina’s journey: I’m Nina Gualdi, born and raised in the small city of Modena in Italy, known for its slow food and fast cars. My background is rooted in communication. I attended an artistic high school, specializing in Graphic Design, before moving into freelance work with a video production company.
Over time, I realized I wanted to step up my game – not just executing other people’s ideas, but being the one making the decisions. That led me to study Corporate Communication and Public Relations, followed by a Double Degree in Marketing and later a Master’s in International Marketing Management.
As you might have guessed, I’ve now started my journey in the Marketing department, where I work as an Enterprise Marketing Associate.
Alex’s journey: I’m Alex Costa, born in Barcelona, Spain and raised on the sunny shores of Barbados. Having recently finished my studies in Business Administration, and with an appreciation for innovative tech companies, Mews stood out to me as a company with a program that could really match what I was looking for. A role that would give me the opportunity to take on responsibility quickly and create real impact early on. I’ve started my rotation in the Central Operations department, acting as a bridge between Customer Experience and Delivery across Mews.
Our first 20 days in Prague
At the very start of the program in March, we attended a three-day New Hire Orientation in Prague – a great opportunity to meet colleagues, build connections and get a feel for the company. While most people headed home after, we stayed. Our journey in Prague was just getting started, with another three weeks ahead of us. That time turned out to be one of the most valuable parts of the program so far.
We went straight into Customer Support training, with one clear goal: to understand the product from the ground up and bring that knowledge into every team we work with. Through demos, scenarios, emails and hands-on sessions, we explored everything that makes Mews the leading PMS – from rates and services to payments, billing and the booking engine. It was intense, but that’s exactly what made it valuable.
Coming from outside the hospitality industry, it gave us a much clearer understanding of our customers, including how they work day-to-day, what challenges they face and what really matters to them. It also changed how we think about the product, not just in terms of what it does, but why it matters. And beyond the training itself, being in Prague gave us a real sense of the company – the people, the culture and the energy that shape Mews.
Day-to-day life at Mews
Mews might be a remote-first company, but it’s deeply human. People are always willing to jump in, support projects, collaborate or simply take the time to connect when needed, and that makes a real difference early on.
In our first month in our new teams, life at Mews has involved exactly what we were looking for: independence, challenges and cross-exposure. There’s a strong sense of trust from the start – you’re given real responsibility early on and expected to contribute, not just observe. That ownership pushes you to learn faster and engage more deeply with your work.
At the same time, the environment is built around continuous improvement. Teams are constantly looking for better ways of working, and there’s a clear culture of high standards. Combined with the fast-paced nature of the company, it creates an environment that is both challenging and energizing, where you’re encouraged to grow while being supported along the way.
The value of cross-experience
Even though we’re only two months into the program, the value of cross-experience is already clear. Starting with three weeks in Customer Support gave us a direct view of the customer perspective – their workflows, frustrations and the moments that really matter.
Now that we’ve moved into our respective teams, we can connect that understanding to what we see day to day. Whether it’s onboarding, improving internal processes or supporting a smoother guest journey, we have a much clearer sense of how different parts of the business come together. That shared perspective makes collaboration easier and conversations more meaningful, because we understand how our work impacts others across the company.
Are you thinking of applying for GenMews 2027?
We say, go for it. GenMews is a structured launchpad into a career where you’re encouraged to explore, question and build.
From product training and time in Support to working within our home teams and across different challenges, the program gives us the tools and confidence to contribute from day one – while still giving us space to learn and figure things out.
If you’re a recent graduate looking for a place where you can grow quickly, take on real responsibility and help shape the future of hospitality tech, GenMews might be exactly what you’re looking for. You can apply for the 2027 GenMews cohort here: https://www.mews.com/en/careers/graduate