Mews vs. Stayntouch

Q: How well does Mews integrate with other hospitality software?

Mews integrates with 1,000+ third-party tools , including CRMs, channel managers, revenue and accounting platforms. Our Open API also allows for custom integrations, ensuring smooth, connected operations.

Q: What training and support does Mews offer?

Mews provides easy-to-access training via Mews University , with tutorials, guides and videos for all skill levels. Ongoing support is available 24/7 to help teams onboard quickly and get the most from the platform.

The award-winning alternative to Stayntouch

Agile and innovation-focused. Easy to learn. Mews is a flexible hospitality platform that seamlessly connects with over 1,000+ apps at no integration cost.

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The benefits of Mews

290%

ROI over three years

7 months

payback on investment

10 hours

saved weekly with Mews Payments

The business value of Mews and Mews Payments, IDC #EUR252407824

Mews: The best Stayntouch alternative

Mews is a robust, adaptable hospitality platform built to automate daily operations and streamline payment processing.

Voted best PMS

For the second consecutive year, Mews has been recognized as the Best PMS in the 2025 HotelTechAwards, based on verified hotelier reviews.

Mews has been recognized as the #1 PMS in the 2025

100% independent

While Stayntouch is owned by MCR, a hotel owner-operator based in the United States, we operate independently, ensuring no conflict of interest.

100% independent

200+ updates a year

Mews evolves quickly, keeping you ahead. We continuously enhance our platform to meet the needs of the guests, with public release notes.

200+ updates a year

Mews vs. Stayntouch:
See the difference

Key features

Stayntouch

Mews

Stayntouch

HotelTechAwards 2025 PMS ranking

1st

6th

HT Score

100 out of 100

92 out of 100

Capterra rating

4.6

Direct guest messaging

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Space management features

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Self-paced, role-specific e-learning

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Centralized guest messaging

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Guest profile

Open API

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What our customers say

Read the stories from Mews customers.

1/3

“We enjoy our Mews-powered communications, both internally and with guests. By strengthening these relationships, we’re showing what hospitality truly is about – and Mews is a wonderful tool that allows us to do that.”

Johnny Noonan Managing Director, The Chloe

“We’re impressed by how sophisticated and yet easy to use Mews is. Our guests are enjoying its versatility too. Requesting extra towels and pillows, connecting to the Wi-Fi and opening their room doors is always just a click away. That’s the biggest win for us – simplifying how our guests book and interact with us.”

andra Alcazar General Manager, The Maj Hotel

The Maj Hotel EN Website body Image 5 1076 x 1352-50

Mews powers The Neighborhood Hotel to a fully digital guest journey Website body Image 4 1076 x 1352-50

“With Mews, our entire operations are more connected from booking to check in, plus we have added new revenue streams by selling experiences at check-out.”

Jonathan Gordon CEO, The Neighborhood Hotel

Mews powers The Neighborhood Hotel to a fully digital guest journey Category Image-50 (1)

More reasons why hoteliers choose Mews

Fast staff training

Mews is so user-friendly and intuitive it can be learned by staff in just a few days - even employees new to hospitality.

Interactive dashboards

24/7 AI support chatbot

Mews University: self-paced e-learning

Centralized messaging for front office

Handle all guest communications from one place, making it easy to share information without constantly switching screens.

Real-time messaging with reception

In-platform notes and messages

No app download required

More ways to monetize your property

Maximize revenue and guest appeal with Mews Spaces, managing bookings for any space: from parking spaces, meeting rooms, co-working areas and more.

Booking by the hour, day, week or month

Manage all booking services in the PMS

Fill occupancy gaps between long stays

Fully embedded payments

No need to use a third-party for your payment processing. Mews has one system for all payment-related tasks, simplifying workflows and reducing admin.

Tokenization ensures security

Embedded system drives efficiency

Booking to check-out payment automation

Quick and simple migration

No downtime needed

All future bookings are securely transferred to Mews from your existing system, ensuring no disruption to your operations.

Proven migration process

With thousands of successful migrations, our onboarding framework minimizes risk and enables scalable deployments.

Flexible deployment options

Choose your preferred deployment method – from self-service digital solutions to full on-site support, with team leader training available.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

FAQs

Why is Mews a better alternative to Stayntouch?

Mews offers great flexibility, scalability and automation. It integrates with a wide range of third-party tools, supports mobile access and provides a user-friendly interface that simplifies daily operations across multiple properties.

How well does Mews integrate with other hospitality software?

Mews integrates with 1,000+ third-party tools, including CRMs, channel managers, revenue and accounting platforms. Our Open API also allows for custom integrations, ensuring smooth, connected operations.

What features should a good Property Management System include?

A strong PMS should offer real-time reservation management, automated payments, reliable uptime and seamless integrations. Mews excels in all these areas, with a cloud-native platform that boosts efficiency and enhances the guest experience.

Does Mews require downtime for updates?

No. Mews uses a cloud-native system that updates automatically, with no scheduled downtime – so your operations remain uninterrupted.

What training and support does Mews offer?

Mews provides easy-to-access training via Mews University, with tutorials, guides and videos for all skill levels. Ongoing support is available 24/7 to help teams onboard quickly and get the most from the platform.

Mews vs. Stayntouch

The benefits of Mews

Mews: The best Stayntouch alternative

Voted best PMS

100% independent

200+ updates a year

Mews vs. Stayntouch: See the difference

What our customers say

More reasons why hoteliers choose Mews

Quick and simple migration

Why is Mews a better alternative to Stayntouch?

How well does Mews integrate with other hospitality software?

What features should a good Property Management System include?

Does Mews require downtime for updates?

What training and support does Mews offer?

Mews vs. Stayntouch:
See the difference