mews vs Stayntouch
Mews vs Stayntouch: There's more to a great hotel than a great check-in
VS
4.6/5 HotelTechReport
4.6/5 Capterra
4.8/5 G2
4.6/5 GetApp
Mews vs Stayntouch: how the two stack up
StayNTouch
Data is tied to your guest’s profile, not just the reservation.
Every department works from the same guest profile, in real time.
Preferences, upsells and past follow the guest, not just the reservation.
Guest data starts with the reservation.
Personalization and guest engagement often rely on connected systems.
No native POS means dining and ancillary spend doesn’t feed back into the guest profile automatically.
One card authorization covers payments across the entire stay.
One card authorization covers every charge across the stay – rooms, F&B, spa and parking included.
Fraud controls, pre-authorization and reconciliation all happen inside Mews.
Payment workflows depend on connected systems.
Integrated payment processing supported through payment partners.
Pay isn't included in the base PMS.
Reporting across every department, no extra tools needed.
Reservations, payments, housekeeping, F&B and guest operations reporting in one place.
Drag-and-drop dashboards, custom metrics and built-in AI insights.
Cross-functional reporting from one data source.
Operational reporting built in, but broader analytics may need extra tools.
Front desk and operational reporting are available natively.
Consolidated analytics and cross-system reporting are often supported through connected solutions.
Reporting flexibility and export options flagged in reviews.
Built-in revenue management.
730-day forecasting with autopilot.
150M+ daily calculations, with rates recalculating every 1-5 minutes from real booking data.
Voted #3 Revenue Management System in 2026 HotelTechAwards.
Revenue management extends through connected RMS partners.
Rate management, restrictions and pricing controls are available directly within the PMS.
Advanced revenue optimization and forecasting rely on integrated RMS solutions.
Rates update directly inside the PMS.
Every space and service is bookable by the hour, day or month.
Meeting spaces, co-working, parking, fitness, F&B and more.
Dynamic pricing, automated billing and a built-in booking engine.
Available to both guests and non-guests on the same revenue infrastructure as rooms.
Additional revenue streams rely on partner solutions.
Room upsells and ancillary offers supported through connected products.
Meeting space, event and venue management typically require third-party solutions.
No native conference room, F&B package or spa booking capability.
Mobile-first housekeeping that runs in real time, powered by Flexkeeping.
Live connection to reservations and room status.
Assignments auto-adjust for checkouts, arrivals and priority changes throughout the day.
AI voice assistant, maintenance, staff comms and productivity tracking.
Basic mobile housekeeping is built into the PMS.
Room status updates and housekeeping task management available.
Works across tablets and browser-based devices.
Advanced workforce optimization typically supported through additional solutions.
Flexible check-in experiences guests actually want.
Mobile, kiosk or traditional front desk check ins without third-party apps.
Apple and Google digital room keys, built in.
One guest profile for messaging, reservations and guest data.
Mobile-first operations are a core strength.
Front desk teams can operate from tablets, browsers and self-service kiosks.
Kiosk available as a premium add-on.
Digital key and smart lock functionality supported via partners.
Coming soon: Every OTA connection, powered by the #1 channel manager in hospitality.
450+ channels and one login, in one operating system.
Powered by SiteMinder – the #1 rated channel manager 2026 by HotelTechAwards.
A booking engine built to drive direct bookings.
Distribution available as part of the 2.0 bundle.
Channel management and booking engine supported through its broader ecosystem.
Channel manager and booking engine aren’t part of the base PMS.
Distribution and booking workflows may involve multiple products and vendor relationships.
Scalable whether you have one property or one hundred.
Shared guest profiles, centralized configuration and cross-portfolio controls.
Built-in group revenue comparison and portfolio-wide housekeeping.
Multi-property management is available.
Consolidated reporting and portfolio analytics may rely on connected reporting solutions.
AI built into the operating system, so no external vendor needed.
Smart Tips surface guest insights, housekeeping notes and past-stay behavior proactively.
AI spans the full Mews OS, including upsells, dynamic pricing and guest intelligence.
AI capabilities are focused on guest engagement.
AI-powered guest messaging automates guest communications within the PMS.
Revenue optimization and broader operational intelligence rely on third-party integrations.
Built for hotels, Mews POS keeps F&B in the same operating system.
F&B charges land directly in the guest folio with no integrations.
One reconciliation workflow across rooms, F&B, spa and other outlets.
Ranked #1 Hotel POS in 2026 HotelTechAwards
No native POS so F&B runs through integrated partners.
Food, beverage and retail operations supported through integrated POS partners.
Outlet transactions and reconciliation workflows may span multiple connected systems.
F&B charges don’t post to the guest folio.
One system with one onboarding journey.
Train front desk, housekeeping, F&B and finance teams in one go, on one platform.
Most properties go live in under a month.
No integration mesh to configure.
Easy to get started but more complex as you add integrations.
Implementation is straightforward for the core PMS.
Remote implementation via video call is standard.
Each additional integration brings its own setup and training requirements.
24/7 support on every plan, not just enterprise.
Emergency phone support in 10 countries.
Dedicated implementation manager for go-live with full property context.
One point of contact for PMS, payments, housekeeping, POS and revenue.
Quality support but focused on the PMS platform.
Support covers the PMS but third-party RMS and POS vendors each managed separately.
Connected products and integrations may involve additional vendor relationships.
More verified integrations than any other system, to extend what Mews does natively.
1,000+ integrations in the Marketplace.
330+ API endpoints used by hundreds of partners.
1,400+ integrations because core functions aren't built in.
Revenue management, POS, digital keys and guest messaging all require separate integrations.
Most hospitality workflows rely on connected systems rather than one platform.
#1 Property Management System 2024, 2025 & 2026
HotelTechAwards (HotelTechReport)
#1 Hotel POS System 2026
HotelTechAwards (HotelTechReport)
#3 Revenue Management System 2026
HotelTechAwards (HotelTechReport) (Atomize, a Mews company)
#1 Channel Manager 2026 - SiteMinder
HotelTechAwards (HotelTechReport) (Mews Channel Manager powered by SiteMinder - launching July 2026)
4.6 HotelTechReport rating
93% recommended by verified hoteliers
Hotel PMS Company of the Year 2026
(TravelTech Breakthrough Awards)
4.7 HotelTechReport rating
94% recommended by verified hoteliers
