Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
Danish hotel group gets impressive results through embracing high-converting guest-facing tech and a flexible payments solution.
70% RevPAR increase
from end of year 2019 to end of year 2021
100% automated payments
with Mews Payments
13% conversion rate
for Go Hotel Copenhagen on Mews Booking Engine
“Mews has been one of the driving forces for improving on almost all of our KPIs in the time we’ve been with them. Their software helps our teams provide better service for our guests.”
Tim Tidman and Christopher Valentin
General Managers, Go Hotels
Guests need a simple and easy route through which to book direct with the hotel group, thereby cutting commissions paid to channel managers.
Go Hotel Group uses Mews Booking Engine, which leads guests through a seamless user journey and makes it easy to make a reservation. The group are also able to upsell items like late check-out and breakfasts, boosting overall RevPAG.
• 13% booking engine conversion for Go Hotel Copenhagen (3.3% is the industry average)
• 11% booking engine conversion for Go Hotel City
• 4% higher ADR in bookings made through Mews Booking Engine compared to channel managers
Go Hotel Group wanted a payments solution that would give guests the flexibility to use a variety of payment options while ensuring the highest levels of security.
Mews Payments empowers guests to make secure, flexible payments at multiple stages across their journey. Automation means that the Go Hotel Group team can spend more time engaging with guests rather than asking for card details, and the hotels are also able to accept alternative payment methods such as Apple Pay and Google Pay, increasing the chances of a successful booking and immediate payment.
• 100% automated payments with Mews Payments
• 0.04% of all transactions are chargebacks (0.5% is the industry average)
• 88% success rate for payment requests
“Payments just aren’t a pain point for us anymore. With Mews Payments we can easily charge guests at multiple stages of their stay, and we’re saving lots of time through automation.”
Tim Tidman and Christopher Valentin
General Managers, Go Hotels
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