Ranked #1 PMS - 2024 HotelTechAwards

Does your PMS feel like a bad opera?

If your PMS is slow, tedious and outdated, it’s time for a change of scenery. Mews is a modern, flexible hospitality management system your staff will love from day one.

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Our hospitality management system powers over 5,000 of the world’s best hospitality brands

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YHA - AU
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The Social Hub
Airelles
Accor
The Laundry Rooms - Canada
Good Hotel - EN
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In a packed field, we outperform all others

Easy to learn, even easier to use – that's why we've been voted the #1 PMS for 2024.

Wondering how we compare to other hospitality software – large and small? Check out the HotelTechAwards grid. Spoiler alert: upper right is good.

Flexible, future-proof technology

Mews is a complete ecosystem for the new era of hospitality. From an easy-to-use interface to our ongoing support, we've got you covered.

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Mobile

Working from home? No problem. Mews is fully mobile so you can access it on any device, including offsite – no VPN workarounds needed.

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Upfront pricing

We won’t burden you with hidden costs – when you subscribe to a package, you get to enjoy the features without any unwelcome surprises.

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1,000+ integrations

Simply select new apps from one of the largest integration marketplaces in hospitality – no integration costs; no physical setup; no delays.

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Open APIs

Mews fits with your tech ecosystem whichever way works best for you – either via integrations or the platform UI. The ultimate freedom and flexibility.

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Automated updates

We release feature improvements continuously – even several times a week; and since we’re in the cloud, updates are pushed through automatically without any charges.

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Two tiers of support

We don’t believe in ghosting. Choose from Standard or Premium Customer Support options and enjoy the confidence of knowing help is available when you need it.

Go beyond overnight stays

Your hotel is more than a building with bedrooms. Mews gives you more ways to use your property to its potential, boosting revenue, saving time and improving guest experiences.

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Turn unbooked spaces into more revenue

Monetize your meeting rooms, parking spots and much more. Automatically adjust rates and watch your revenue rise.

Attract more guests with memberships

Generate recurring revenue with ongoing memberships to your wellness area, parking lot, and other spaces.

Unlock profits with flexible time units

Rent your rooms and spaces with hourly, daily, and even monthly rates. Attract long-stay guests with specially-priced offers.
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Safe and smooth
PMS migration

Deploy in as little as a few weeks, learn in a few days and add new properties as fast as one day.

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No downtime needed

Future reservations can be migrated to Mews seamlessly, so you can operate without disruption.

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80% faster training

Our simple, intuitive interface and online, self-guided e-learning get staff up to speed in just a few days.

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28 days to go live

Select your deployment method – from digital DIY to complete on-site assistance. We’ll even train your trainers.

Your partnership matters

For us, you’re much more than a number. We collaborate closely with our customers to deliver what they want and need.

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A dedicated Customer Success Manager is with you at every stage. Regular reviews for continued growth? Yep, that too.
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We offer localized support across multiple languages and services around the clock to help you resolve any issues with ease.
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To make sure we deliver the best product possible, we invite customers to beta-test new features and give us regular feedback.

Insights for success

Read the stories from Mews customers.

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“Moving to cloud was something I felt very strongly about. The combination of power and agility made Mews the strongest candidate as we continue our digital transformation.”
Donatus Landgrave of Hesse Hessische Hausstiftung, the foundation owning Schlosshotel Kronberg
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“I really couldn’t believe that with a few buttons, you could get an integration. I remember the days that if you wanted an integration, it would cost you about €2,000 and six days of consultancy work.”
Coen Schelfhorst Owner, Guesthouse Hotels
The Julius Prague
“Having a cloud-native PMS is really important to us. We can use Mews from any device around the residence or even manage operations remotely; it’s important to have this flexibility.”
Julius Meinl VI CEO, The Julius Prague
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“Our new staff are like: wow, this works wonderfully! Everybody's really happy, because it gives them a little more confidence to do their work.”
Carol Domacassé Reservations Manager, The Dylan Amsterdam

We think about
hospitality differently

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Future-proof innovations

Cater to the needs of the modern guests as they change. Mews helps you respond to the next wave of changes, challenges and opportunities.
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More time with guests

Automate repetitive tasks so your staff can spend less time looking at screens and more time interacting with guests.
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Frictionless payments

Make payments seamless. Automation and one-click processing, make awkward payments a thing of the past.
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FAQs

Will there be any downtime as I am switching to Mews?

No, there won’t! Your property will be fully operational during the switch.

Do all Mews customers receive automatic software updates?

Of course! We release feature improvements continuously and since we’re in the cloud, you’re always running on the latest version of Mews.

What kind of support does Mews provide before, during and after go-live?

Whether you prefer to self-manage your go-live or have someone guide you along the way, we have options for you. Choose from online and on-site deployment packages to start off your partnership with Mews in the way that works best for you and your teams.

We're there every step of the way – providing a demo environment, configuration assistance and go-live support. We even offer e-learning for staff and a variety of fast, digital help at your fingertips:

  • E-learning resources on Mews University
  • Mews help center built into the dashboard
  • Mews Community lets you interact with other Mews customers
  • Regular customer-focused webinars
  • Mews events

What happens to current reservations in my old system when I switch to Mews?

Your current reservations data is safely migrated into Mews which means there is no downtime needed. Your hotel remains fully operational during the switch.

Is my data safe with you?

It is – we are PCI-DSS Level 1, ISO 9001, ISO 27001, NF525, and SOC2 Type 2 compliant. We also have user management features to keep your guest and property data safe from unauthorized access.

What makes Mews different from other PMS vendors?

Mews innovates where others follow. Our goal is for staff to spend less time at screens, and more time with guests.

We’re more than just a PMS. With our cloud-based hospitality platform, open API, and extensive integration marketplace, you have the tools to create your tailored tech environment. As your partner, we prioritize user-friendliness and revenue optimization. And most of all, we understand that your needs are unique, so we provide a flexible architecture for continuous growth.

Let’s talk.

Ready to take the first step towards a more efficient, flexible and guest-centric approach to hospitality?

Book a demo