GuestTalk

GuestTalk allows instant communication between staff and guest in an easy-to-use way. Think of GuestTalk as the "mobile phone" for your hotel. Guests can message reception and your staff can respond from anywhere using their PC, tablet or smartphone. There's no need for guests to queue at reception, and no need for phones in every room.

Features
  • Staff can respond to guests even when away from reception
  • Stay date analysis: day by day revenue performance and price positioning vs main competitors
  • Automate standard guest messages to save time
  • Queues at reception are avoided by allowing guests to text in requests
  • Designed to be instantly usable without training
  • Enhance your customer service with SMS, email, and social media!

Important

You need to have a contract with this integration partner before you connect this integration to your Mews account.

See Plug and play integrations