Mews implementations

Fast, reliable online onboarding with Mews. Switching to a new hospitality system shouldn't be scary. Online onboarding with Mews is straightforward, with a comprehensive implementation plan that will take your property live in just 30 days.

Implementation at a glance

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100% online

All of our property onboarding is done online, making it fast, safe, and flexible.

Time

30-day timeline

A clear 30-day timeline that can be sped up or slowed down depending on your needs.

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Dedicated support

Continual online support from a Mews Implementation Manager, from the kick-off call to go-live.

Typical implementation timeline

Step 1: Activation

Kick-off the onboarding process and configure your system

Duration: 2 – 7 days

Get the tools and support you need to start setting up Mews.

  • Meet the Mews team during a welcome call
  • Discuss the implementation timeline
  • Configure your system with the help of your Mews Implementations Manager
  • Receive your almost ready live Mews platform and start to input reservations and connect integrations
  • Get access to Mews University, our comprehensive online learning library

Step 2: Education

Learn how to use Mews

Duration: 3 – 7 days

Learning how to use Mews is easy – just follow the simple steps in Mews University. Short, easy to digest videos help you get set up as quickly as possible.

Complete Mews University modules. Sections include:

  • General PMS setup
  • Mews Marketplace
  • Go-live preparation
  • Mews Operations (reservations, front office operations, billing, housekeeping, management reports, etc.)
  • Mews Guest Journey (booking engine, virtual concierge, reception kiosk)
  • Mews Business Intelligence (and, if applicable, Mews Analytics)

Mews University Live Sessions with our Expert Trainers

  • Management Sessions: master manager reporting and fine-tune your rate setup
  • Operations Sessions: training and exercises for your staff to become Mews experts

System assessment with our Mews team

Step 3: Go live

Launch Mews with same-day support

Duration: 4 – 6 days

On go-live day, your Implementation Manager will be available remotely to support a smooth, successful transition.

  • Online support for your first day of distribution
  • One week of continued go-live Support
  • Any other necessary remote go-live support

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